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HD4000 FPS Reduction Over Time

ccarp
Novice
1,872 Views

I am noticing very poor FPS with the lowest settings while playing World of Warcraft: Warlords of Draenor. When the game first boots up, I see very high fps. It continues to run this way for awhile but after some time the FPS drops to 8-15 and can recover up to 20 fps in areas with low traffic/action.

Laptop Specifications:

Toshiba Satellite C855

Intel i3-3120M 2.5Ghz

Intel HD 4000

6GB RAM

Windows 8.1 64 bit

I have the latest drivers from Intel's Driver Update Utility. I ran Intel's Processor Diagnostic Tool and everything came back with a PASS.

While playing the game it will crash the computer. This happens at random times either while standing stationary or in a fight with a lot of particle effects.

Any ideas? Should the computer be capable to run higher FPS in the lowest possible settings?

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Jose_H_Intel1
Employee
485 Views

The issue can be caused by heat building up inside the computer. Make sure the system is being used in a hard surface where the vents have proper airflow and while using AC power.

However, we also have to consider that this system just meets the minimum requirements of the game; so the drops in performance are probably expected.

https://us.battle.net/support/en/article/world-of-warcraft-system-requirements https://us.battle.net/support/en/article/world-of-warcraft-system-requirements

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ccarp
Novice
485 Views

It has always been played on a hard surface. To be honest the main concern really came from the computer crashing while playing the game. Performance being low is expected but it starting strong and slowly getting worse and then the computer crashing on occasion makes me believe there is something more. I can be in the same area and get 30 fps one moment and 10 the next with no major changes.

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Jose_H_Intel1
Employee
485 Views

I wonder if this issue happens with other game titles or applications.

It might help contacting the http://www.intel.com/support/oems.htm system manufacturer as they may know of other means to solve it, like a BIOS update.

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