3 Replies Latest reply on Nov 12, 2014 1:08 PM by sylvia_intel

    D54250WYK BIOS F2 issue - even with 0030 BIOS

    JAZ3

      D54250WYK - updated to WYLPT10H.86a.0030.2014.0919.1136 - it boots and works fine with Windows 8.1, but it won't go to F2 Setup on boot up.

      HDMI monitor - 1920x1080

      DisplayPort monitor - 1280x1024

       

      To get to F2 - Setup screen, I tried the following

      I tried booting with each monitor separately - no luck

      Held power button for 3-5 seconds until 3rd beep - no luck

       

      All drivers updated to latest and greatest (as of Nov 10, 2014)

       

      Any ideas?

        • 1. Re: D54250WYK BIOS F2 issue - even with 0030 BIOS
          sylvia_intel

          Hello JAZ3, first of all I would like to let you know that I am using the same NUC with BIOS v0030 and I’m able to access the BIOS using an HDMI and a DP monitor.

           

          If you did not have this behavior when using BIOS v0028, I would recommend you to please rollback the BIOS using the recovery method and check if the behavior persisted.

           

          Also, you could remove all the components from the NUC (Msata, network adapter, memory) for about 20 minutes and restart the system again.

           

          Are you able to access the operating system?  

          It could be also that Fast boot is enabled on BIOS.

          • 2. Re: D54250WYK BIOS F2 issue - even with 0030 BIOS
            JAZ3

            I was able to access the BIOS with an older version (I think it was 0021) without an issue.  I tried a couple of things to get it to prompt me about Fast Boot / skip Fast Boot, no luck.

             

            I am able to run the OS (Windows 8.1) without an issue.

             

            I'll probably either look for a workaround or the next BIOS update rather than rollback.

            • 3. Re: D54250WYK BIOS F2 issue - even with 0030 BIOS
              sylvia_intel

              I’m going to send this as an FYI, but we were not able to replicate this behavior using the same device.