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64-bit problem?

idata
Employee
1,484 Views

according to intel's website, the E6420 supports 64-bit processes, but Vista says it does not, and when I tried installing Windows 7 64-bit, it was extremely slow, which is why I think 64-bit processing was not enabled on the E6420. Is there a way to activate the 64-bit processing, or does the E6420 just not support 64-bit? Also I have a 965WH.

Please help.

2 Replies
idata
Employee
259 Views

Hello,

According to the website below, the cpu does support 64bit processing.

http://ark.intel.com/Product.aspx?id=29755

And i know that in the bios there will be EM64T - Extended Memory 64 Technology - this option is not changeable.

See screenshot below.

Have you tried to update to the latest bios version 1754 as in the bios revision 1698 there was a fix mentionning this:

Fixed issue where system not able to install Microsoft Vista* 64-bit O/S with certain processor.

http://downloadmirror.intel.com/17153/eng/MQ_1754_ReleaseNotes.pdf

Give it a try and let us know.

Check these for more information how to update bios;/message/61073# 61073 Re: DG45ID bios downgrade

/message/61073# 61073 http://communities.intel.com/message/61073# 61073

/message/61139# 61139 http://communities.intel.com/message/61139# 61139

http://downloadmirror.intel.com/17197/eng/BIOS%20Update%20Readme.pdf http://downloadmirror.intel.com/17197/eng/BIOS%20Update%20Readme.pdf

All the best,

Regards,

Aryan

idata
Employee
259 Views

yes, thank you for your reply. As it turns out I had to enable Intel XD. This solved my problem.

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