4 Replies Latest reply on Nov 14, 2014 10:23 AM by sylvia_intel

    Software Alterations

    Todd_Schaeffer@msn.com

      Computer encountered virus symptoms. Start up is altered. System Configuration always loads a Selective. Applying to revert to Normal and restarting is never successful. Delayed load seems antagonized and characteristic of spam. Subsystem seems corrupt by a type of virtual reality or video game type malware.

       

       

      Rapid Storage Technology (RST) appears affected due to a delayed start. System takes several minutes to load and RST icon rotates for several minutes after log on.

       

      Content Protection HECI Service (cphs) is disabled by security software.

       

       

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Amigo Disabled\hkcmds.exe (Graphics adapter) and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Amigo Disabled\igfxpers.exe (Graphics adapter) are disabled as startup because files do not exist. Files below are listed in the directory.

       

       

       

      GfxUIEx.exe

      Gfxv2_0.exe

      Gfxv4_0.exe

      igfxCUIService.exe

      igfxEM.exe

      igfxext.exe

      igfxHK.exe

      igfxTray.exe

       

      What is the corrective action?