2 Replies Latest reply on Nov 10, 2014 12:10 PM by allan_intel

    iris pro 5200 4k60 with up2414q driver issues




      My setup is:

      -Gigabyte Brix pro i7 4770R

      -Windows 7 64-bit

      -Dell up2414q monitor connected with a DisplayPort cable


      I would like to have the full resolution of 3840x2160 @ 60Hz. The display is 10-bit capable as well, I would like this to work but will settle for 8-bit.


      With Intel HD graphic driver installed from the Gigabyte website:

      -The monitor appears as two monitors

      -Both tiles appear as 1920x2160 @ 60Hz

      -I can run it in extended mode

      -I tried using the Intel collage mode, but the first time it cause the BSOD, and the other times the driver just crashes when you hit apply

      -If it Intel collage mode had worked I think this would have everything working like I want



      With the newest Intel HD graphic drivers or the previous

      -The monitor appears as one 3840x2160 panel

      -In the Intel control panel I can set it to 3840x2160 at 60Hz

      -The monitor indicates it is receiving a 60Hz signal

      -Moving the mouse around looks like 30Hz, much much less smooth than when running in extended mode under

      -Running Dxdiag.exe, and looking under display shows a resolution of 3840x2160 at 30Hz :-(


      So to summarise, running the previous driver proves that the iris pro 5200 can drive the monitor at the full 3840x2160 @ 60Hz. I just can't get it to show it as one big screen, only two seperate monitors. And the newest drivers seem to have some weird issues.


      Any help appreciated. It's a bit frustrating having such a monitor and not being able to use it as it was intended due to some software bug.