1 Reply Latest reply on Nov 6, 2014 6:22 AM by sylvia_intel

    USB Mouse not working after Windows 8.1 UPDATE!!

    Druglord

      Hey there. My mouse stopped working after updating to windows 8.1 I dunno why. Please help me. My mouse is a LEXMA Optical mouse and i tried it with other Laptops and it worked. But when i try it to my laptop it wont move. What will i do? Thanks for your help.

       

      My laptop is ACER

      INTEL HD 4000

      Thanks for your help

        • 1. Re: USB Mouse not working after Windows 8.1 UPDATE!!
          sylvia_intel

          Druglord some recommendation I can give in order to try solve this behavior are the following:

           

          • Test another USB port.
          • Do a system restore on your computer to the last working state.
          • Check for a new BIOS version that may need to be installing on your system.
          • Test another USB mouse on your laptop.
          • Check with ACER  if you need to install a new USB driver.

           

           

          Regards