10 Replies Latest reply on Jan 15, 2015 8:47 AM by rambomhtri

    Intel Driver Update Utility - No Installed Version Info

    LSmitty

      Hello!

       

      I've been using the web based update utility for over a year and it's worked great. Today, the web based version is gone and I was prompted to download and install the Intel Driver Update Utility on my home build Windows 7 (64 bit) Intel DZ68DB motherboard

       

      The software seems to install correctly but all of my Installed Versions are blank. It's hard to compare the latest driver versions if they're not existent!

       

      isu.jpg

       

      My Debugfile lists the following:

       

      DriverUpdateUI.exe Information: 0 : Getting motherboard details for DZ68DB
      DriverUpdateUI.exe Information: 0 : Motherboard Name Intel® Desktop Board DZ68DB, Motherboard Id
      DriverUpdateUI.exe Information: 0 : Driver Manager: 11/3/2014 Running an Autodetect on Microsoft Windows* 7 Professional , 64-bit with build 2.0.0.28
      DriverUpdateUI.exe Information: 0 : Intel Board is True
      DriverUpdateUI.exe Information: 0 : Getting motherboard details for DZ68DB
      DriverUpdateUI.exe Information: 0 : Motherboard Name Intel® Desktop Board DZ68DB, Motherboard Id
      DriverUpdateUI.exe Information: 0 : GetSupportedDrivers for OS: 190, Motherboard 3334
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 22885
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 22672
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 23018
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 23273
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 23274
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 23280
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 19631
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 21490
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 19880
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 21764
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 22153
      DriverUpdateUI.exe Information: 0 : Found driver in api. Driver Id 22272
      DriverUpdateUI.exe Information: 0 : Calling IDUUDetection.IDUUDetection().getDriverData with 12 driverInfos
      DriverUpdateUI.exe Information: 0 : IDUUDetection.IDUUDetection().getDriverData returned true
      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 22885, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 22672, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 23018, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 23273, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 23274, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 23280, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 19631, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 21490, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 19880, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 21764, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 22153, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : DriverManager: Found hardware - Driver id 22272, Hardware Signature , Current Driver Version , Current Package Version , 4ID Detected False

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Graphics: Intel® HD Graphics Driver for Boards with 2nd Gen Processors, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Audio: Realtek* ALC Audio Driver for Windows 7*, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Graphics: Intel® HD Graphics Driver for Windows* 7, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Infrared: Nuvoton* Consumer Infrared (CIR) Driver for Windows 7*, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver USB 3.0: Renesas Electronics* USB 3.0 Driver, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Intel® ME 8: Management Engine Driver for Intel 6 Series Chipset-Based Desktop Boards, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Chipset: Intel® Chipset Device Software for Intel® Desktop Boards with 6 Series Chipset, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver RAID: Intel® Rapid Storage Technology Driver for Intel Desktop Boards, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Audio: Realtek* ALC Audio Driver for Windows 7*, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver LAN: Intel® Gigabit Ethernet Controller driver for Windows 7*, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver LAN: Intel® Gigabit Ethernet Controller driver for Windows 7*, Driver is downloadable.

      DriverUpdateUI.exe Information: 0 : IDUU UI: Displaying Driver Audio: Realtek* ALC Audio Driver, Driver is downloadable.

       

      If anyone can shed any light into why the installed version is blank and all of the drivers are checked for download, I would appreciate it...Thanks!