9 Replies Latest reply on Nov 20, 2014 9:35 AM by sylvia_intel

    Display issues on laptop

    acmiller4

      So I've been having a couple issues regarding the graphics card on my laptop. Lately, there have been dots covering the screen of my laptop, and also occasional "crashes" where the screen will flicker black for a few moments, and then return with the message "Display driver Intel HD Graphics driver for Windows 8 (R) has stopped responding and has successfully recovered." This issue also seems to be preventing me from launching certain games on my laptop, though there are a few that will still work.

       

      My specs are as follows:

       

      Intel i7-4700MQ 2.40GHz

      8 GB of ram

      NVIDIA GeForce GTX 765M 2GB GDDR5 Video w/ NVIDIA Optimus

      1 TB 5400rpm hard drive

      Microsoft Windows 7 Home Premium

       

      Also, I have updated the driver on my Intel graphics card, but I have not been able to update my NVidia card.

       

      Here is a screenshot below of the error message and the display

      screen.png

      Any help on this issue would be greatly appreciated. Thanks

      EDIT: The dots don't seem to show up at all in the picture