1 Reply Latest reply on Oct 30, 2014 11:14 AM by sylvia_intel

    having trouble of updating the latest Intel graphics driver on laptop.

    Humphrey

      I am having trouble of updating the latest Intel® HD Graphics 4000.  I did try this web Intel Driver Update Utility and clicked check your system for updates also downloaded the latest version 15.33.30.64.3958.  My current version is 10.18.10.3621.  however, everytime i try to update, i got an error pop up.  it says "The setup program failed to install one or more device drivers. Setup will exit". 


      Here's my dxdiag report. i think it would also help to solve the problem.


      So does anyone know solution to this error? Thanks!!