1 Reply Latest reply on Nov 3, 2014 11:16 PM by wb_Intel

    graphics driver 4400 not supporting

    ruban007

      RESPECTED SIR, ITS BEEN 10 YEARS I HAVE BEEN USING  LAPTOP WITH INTEL INSIDE AND I AM VERY HAPPY FOR IT. RECENTLY I PURCHASED A NEW LAPTOP (HP PAVILION 15 P077TX) IN WHICH I AM UNABLE TO UPDATE MY GRAPHICS DRIVER.

       

      I KNOW I AM INSTALLING THE RIGHT ONE BUT THE MESSAGE POPS UP WHEN TRYING TO INSTALL IS THAT the version is not compaitable I DONT UNDERSTAND IT. I AM NOT A FOOL. CPU - 4210U CORE i5 INTEL - 4400 WINDOWS - 8.1 64BIT PLEASE HELP ME TO GET MY GRAPHICS DRIVER 4400HD  AN UPDATE OR PLEASE GIVE ME THE LINK OF APPROPRIATE DRIVER TO INSTALL.

       

      MY CURRENT VERSION OF INTEL DRIVER AS PER DEVICE MANAGER IS 10.18.10.3574 LAPTOP SERIAL NO - 5CD4245B77 BIOS (Configuration):F.07-06/23/2014 (0976100000405F10000610180) Product number:J6M42PA#ACJ THE VERSION THAT I AM TRYING TO INSTALL IS - https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329

       

      PLEASE REPLY ME WITH A SOLUTION SIR. I NEED AN UPDATE. I HAVE BEEN USING YOUR PRODUCT SINCE COUPLE OF YEARS AND I AM LOVING IT. NOTE - I HAVE CONTACTED HP COUPLE OF TIMES BUT NO SOUTION YET