1 Reply Latest reply on Oct 20, 2014 2:48 PM by sylvia_intel

    Computer Issue with Freezing

    FinalxDom

      Well for a really long time I have this issue, my computer will randomly freeze. Most common when playing games on Steam, on Skype, and Listening to music. What I mean by freeze I literately can't do anything, Like whatever I see last is stuck on my screen, All Audio is gone/something glitchy, and then It does that for like 5-10 minutes. I don't know what the actual issue is, My computer has had this issue for awhile and I don't know what has started it.

       

      Dxdiag info:

      ------------------

      System Information

      ------------------

      Time of this report: 10/17/2014, 22:44:03

             Machine name: USER-PC

         Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)

                 Language: English (Regional Setting: English)

      System Manufacturer: Gateway       

             System Model: NV79          

                     BIOS: InsydeH2O Version V1.00

                Processor: Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz (4 CPUs), ~2.1GHz

                   Memory: 4096MB RAM

      Available OS Memory: 3766MB RAM

                Page File: 2467MB used, 5064MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 11

      DX Setup Parameters: Not found

         User DPI Setting: 96 DPI (100 percent)

      System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

           DxDiag Version: 6.01.7601.17514 64bit Unicode

        DxDiag Previously: Crashed in system information (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

       

      ------------

      DxDiag Notes

      ------------

            Display Tab 1: No problems found.

              Sound Tab 1: The file CM10864.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.

              Sound Tab 2: No problems found.

              Sound Tab 3: No problems found.

                Input Tab: No problems found.

       

      --------------------

      DirectX Debug Levels

      --------------------

      Direct3D:    0/4 (retail)

      DirectDraw:  0/4 (retail)

      DirectInput: 0/5 (retail)

      DirectMusic: 0/5 (retail)

      DirectPlay:  0/9 (retail)

      DirectSound: 0/5 (retail)

      DirectShow:  0/6 (retail)

       

      ---------------

      Display Devices

      ---------------

                Card name: Intel(R) HD Graphics

             Manufacturer: Intel Corporation

                Chip type: Intel(R) HD Graphics (Core i3)

                 DAC type: Internal

               Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_031C1025&REV_12

           Display Memory: 1755 MB

         Dedicated Memory: 128 MB

            Shared Memory: 1627 MB

             Current Mode: 1600 x 900 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: unknown

               Monitor Id: SEC3051

              Native Mode: 1600 x 900(p) (59.998Hz)

              Output Type: Internal

              Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

      Driver File Version: 8.15.0010.2993 (English)

           Driver Version: 8.15.10.2993

              DDI Version: 10

             Driver Model: WDDM 1.1

        Driver Attributes: Final Retail

         Driver Date/Size: 2/19/2013 14:44:12, 8314368 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B78E66-4306-11CF-2478-1623B2C2C535}

                Vendor ID: 0x8086

                Device ID: 0x0046

                SubSys ID: 0x031C1025

              Revision ID: 0x0012

      Driver Strong Name: oem15.inf:IntelGfx.NTamd64.6.0:iILKM0:8.15.10.2993:pci\ven_8086&dev_0046

           Rank Of Driver: 00E62001

              Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

         Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

             D3D9 Overlay: Supported

                  DXVA-HD: Supported

             DDraw Status: Enabled

               D3D Status: Enabled

               AGP Status: Enabled

       

      -------------

      Sound Devices

      -------------

                  Description: Speakers (2- USB PnP Sound Device)

      Default Sound Playback: Yes

      Default Voice Playback: Yes

                  Hardware ID: USB\VID_0D8C&PID_013C&REV_0100&MI_00

              Manufacturer ID: 1

                   Product ID: 100

                         Type: WDM

                  Driver Name: CM10864.sys

               Driver Version: 8.00.0008.2162 (English)

            Driver Attributes: Final Retail

                  WHQL Logo'd: No

                Date and Size: 9/20/2012 22:36:18, 4326912 bytes

                  Other Files:

              Driver Provider: C-Media Inc.

               HW Accel Level: Basic

                    Cap Flags: 0xF1F

          Min/Max Sample Rate: 100, 200000

      Static/Strm HW Mix Bufs: 1, 0

      Static/Strm HW 3D Bufs: 0, 0

                    HW Memory: 0

             Voice Management: No

      EAX(tm) 2.0 Listen/Src: No, No

         I3DL2(tm) Listen/Src: No, No

      Sensaura(tm) ZoomFX(tm): No

       

                  Description: Speakers (High Definition Audio Device)

      Default Sound Playback: No

      Default Voice Playback: No

                  Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025031A&REV_1000

              Manufacturer ID: 1

                   Product ID: 65535

                         Type: WDM

                  Driver Name: HdAudio.sys

               Driver Version: 6.01.7601.17514 (English)

            Driver Attributes: Final Retail

                  WHQL Logo'd: Yes

                Date and Size: 11/20/2010 06:44:23, 350208 bytes

                  Other Files:

              Driver Provider: Microsoft

               HW Accel Level: Basic

                    Cap Flags: 0xF1F

          Min/Max Sample Rate: 100, 200000

      Static/Strm HW Mix Bufs: 1, 0

      Static/Strm HW 3D Bufs: 0, 0

                    HW Memory: 0

             Voice Management: No

      EAX(tm) 2.0 Listen/Src: No, No

         I3DL2(tm) Listen/Src: No, No

      Sensaura(tm) ZoomFX(tm): No

       

                  Description: Digital Audio (S/PDIF) (High Definition Audio Device)

      Default Sound Playback: No

      Default Voice Playback: No

                  Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025031A&REV_1000

              Manufacturer ID: 1

                   Product ID: 65535

                         Type: WDM

                  Driver Name: HdAudio.sys

               Driver Version: 6.01.7601.17514 (English)

            Driver Attributes: Final Retail

                  WHQL Logo'd: Yes

                Date and Size: 11/20/2010 06:44:23, 350208 bytes

                  Other Files:

              Driver Provider: Microsoft

               HW Accel Level: Basic

                    Cap Flags: 0xF1F

          Min/Max Sample Rate: 100, 200000

      Static/Strm HW Mix Bufs: 1, 0

      Static/Strm HW 3D Bufs: 0, 0

                    HW Memory: 0

             Voice Management: No

      EAX(tm) 2.0 Listen/Src: No, No

         I3DL2(tm) Listen/Src: No, No

      Sensaura(tm) ZoomFX(tm): No

       

      ---------------------

      Sound Capture Devices

      ---------------------

                  Description: Microphone (High Definition Audio Device)

        Default Sound Capture: Yes

        Default Voice Capture: Yes

                  Driver Name: HdAudio.sys

               Driver Version: 6.01.7601.17514 (English)

            Driver Attributes: Final Retail

                Date and Size: 11/20/2010 06:44:23, 350208 bytes

                    Cap Flags: 0x1

                 Format Flags: 0xFFFFF

       

      -------------------

      DirectInput Devices

      -------------------

            Device Name: Mouse

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

            Device Name: Keyboard

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

            Device Name: USB PnP Sound Device

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x0D8C, 0x013C

              FF Driver: n/a

       

      Poll w/ Interrupt: No

       

      -----------

      USB Devices

      -----------

      + USB Root Hub

      | Vendor/Product ID: 0x8086, 0x3B34

      | Matching Device ID: usb\root_hub20

      | Service: usbhub

      | Driver: usbhub.sys, 11/26/2013 21:41:37, 343040 bytes

      | Driver: usbd.sys, 11/26/2013 21:41:03, 7808 bytes

      |

      +-+ Generic USB Hub

      | | Vendor/Product ID: 0x8087, 0x0020

      | | Location: Port_#0001.Hub_#0002

      | | Matching Device ID: usb\class_09

      | | Service: usbhub

      | | Driver: usbhub.sys, 11/26/2013 21:41:37, 343040 bytes

      | |

      | +-+ USB Input Device

      | | | Vendor/Product ID: 0x046D, 0xC06A

      | | | Location: Port_#0002.Hub_#0004

      | | | Matching Device ID: generic_hid_device

      | | | Service: HidUsb

      | | | Driver: hidusb.sys, 11/20/2010 06:43:49, 30208 bytes

      | | | Driver: hidclass.sys, 7/3/2013 00:05:05, 76800 bytes

      | | | Driver: hidparse.sys, 7/3/2013 00:05:04, 32896 bytes

      | | |

      | | +-+ HID-compliant mouse

      | | | | Vendor/Product ID: 0x046D, 0xC06A

      | | | | Matching Device ID: hid_device_system_mouse

      | | | | Service: mouhid

      | | | | Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes

      | | | | Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

       

      ----------------

      Gameport Devices

      ----------------

       

      ------------

      PS/2 Devices

      ------------

      + Standard PS/2 Keyboard

      | Matching Device ID: *pnp0303

      | Service: i8042prt

      | Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes

      | Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes

      |

      + Terminal Server Keyboard Driver

      | Matching Device ID: root\rdp_kbd

      | Upper Filters: kbdclass

      | Service: TermDD

      | Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes

      | Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes

      |

      + PS/2 Compatible Mouse

      | Matching Device ID: *pnp0f13

      | Service: i8042prt

      | Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes

      | Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

      |

      + Terminal Server Mouse Driver

      | Matching Device ID: root\rdp_mou

      | Upper Filters: mouclass

      | Service: TermDD

      | Driver: termdd.sys, 11/20/2010 09:33:57, 63360 bytes

      | Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes

      | Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

       

      ------------------

      DirectShow Filters

      ------------------

       

      DirectShow Filters:

      WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

      WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

      WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

      MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

      Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

      WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

      WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

      Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

      Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

      DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

      Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

      WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

      Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

      AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

      VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

      SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

      AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

      MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

      CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

      MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

      SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

      MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

      Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

      SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

      Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

      MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

      DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

      Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

      Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

      ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

      Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

      MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Line 21 Decoder,0x00600000,1,1,,

      Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

      Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

      VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

      WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

      Sony Wave Hammer Surround,0x00200000,1,1,mchammer_x64.dll,1.01.0000.2469

      VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

      File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

      iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

      Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters64.dll,1.00.0004.0013

      iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

      DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713

      Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

      Overlay Mixer2,0x00200000,1,1,,

      RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

      Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

      WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

      MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

      SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386

      Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386

      MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

      Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

      StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

      Overlay Mixer,0x00200000,0,0,,

      AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

      NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514

      AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

      Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

      Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

      StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

      AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

      Bandisoft MPEG-1 Audio Decoder,0xff800001,1,1,bdfilters64.dll,1.00.0004.0013

      Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

      File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

      File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

      Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514

      AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

      AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

      SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

      Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

      BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

      Sony ExpressFX Chorus,0x00200000,1,1,sfxpfx2_x64.dll,1.01.0000.2469

      Sony ExpressFX Delay,0x00200000,1,1,sfxpfx2_x64.dll,1.01.0000.2469

      Sony ExpressFX Distortion,0x00200000,1,1,sfxpfx1_x64.dll,1.01.0000.2469

      Sony ExpressFX Equalization,0x00200000,1,1,sfxpfx2_x64.dll,1.01.0000.2469

      Sony ExpressFX Flange/Wah-Wah,0x00200000,1,1,sfxpfx1_x64.dll,1.01.0000.2469

      Sony ExpressFX Amplitude Modulation,0x00200000,1,1,sfxpfx2_x64.dll,1.01.0000.2469

      Sony ExpressFX Reverb,0x00200000,1,1,sfxpfx1_x64.dll,1.01.0000.2469

      Sony ExpressFX Stutter,0x00200000,1,1,sfxpfx1_x64.dll,1.01.0000.2469

      Sony ExpressFX Dynamics,0x00200000,1,1,sfxpfx3_x64.dll,1.01.0000.2469

      Sony ExpressFX Graphic EQ,0x00200000,1,1,sfxpfx3_x64.dll,1.01.0000.2469

      Sony ExpressFX Noise Gate,0x00200000,1,1,sfxpfx3_x64.dll,1.01.0000.2469

      Sony ExpressFX Time Stretch,0x00200000,1,1,sfxpfx3_x64.dll,1.01.0000.2469

      Sony ExpressFX Audio Restoration,0x00200000,1,1,xpvinyl_x64.dll,1.01.0000.2469

      Sony Multi-Band Dynamics,0x00200000,1,1,sfppack2_x64.dll,1.01.0000.2469

      Sony Track Compressor,0x00200000,1,1,sftrkfx1_x64.dll,1.01.0000.2469

      Sony Dither,0x00200000,1,1,sftrkfx1_x64.dll,1.01.0000.2469

      Sony Chorus,0x00200000,1,1,sfppack1_x64.dll,1.01.0000.2469

      Sony Distortion,0x00200000,1,1,sfppack3_x64.dll,1.01.0000.2469

      Sony Gapper/Snipper,0x00200000,1,1,sfppack3_x64.dll,1.01.0000.2469

      Sony Simple Delay,0x00200000,1,1,sfppack1_x64.dll,1.01.0000.2469

      Sony Reverb,0x00200000,1,1,sfppack1_x64.dll,1.01.0000.2469

      Sony Multi-Tap Delay,0x00200000,1,1,sfppack1_x64.dll,1.01.0000.2469

      Sony Track Noise Gate,0x00200000,1,1,sftrkfx1_x64.dll,1.01.0000.2469

      Sony Graphic EQ,0x00200000,1,1,sfppack2_x64.dll,1.01.0000.2469

      Sony Track EQ,0x00200000,1,1,sftrkfx1_x64.dll,1.01.0000.2469

      Sony Smooth/Enhance,0x00200000,1,1,sfppack3_x64.dll,1.01.0000.2469

      Sony Resonant Filter,0x00200000,1,1,sfresfilter_x64.dll,1.01.0000.2469

      Sony Parametric EQ,0x00200000,1,1,sfppack2_x64.dll,1.01.0000.2469

      Sony Time Stretch,0x00200000,1,1,sfppack1_x64.dll,1.01.0000.2469

      Sony Noise Gate,0x00200000,1,1,sfppack2_x64.dll,1.01.0000.2469

      Sony Paragraphic EQ,0x00200000,1,1,sfppack2_x64.dll,1.01.0000.2469

      Sony Vibrato,0x00200000,1,1,sfppack3_x64.dll,1.01.0000.2469

      Sony Pan,0x00200000,1,1,sffrgpnv_x64.dll,1.01.0000.2469

      Sony Pitch Shift,0x00200000,1,1,sfppack1_x64.dll,1.01.0000.2469

      Sony Volume,0x00200000,1,1,sffrgpnv_x64.dll,1.01.0000.2469

      Sony Flange/Wah-wah,0x00200000,1,1,sfppack3_x64.dll,1.01.0000.2469

      Sony Graphic Dynamics,0x00200000,1,1,sfppack2_x64.dll,1.01.0000.2469

      Sony Amplitude Modulation,0x00200000,1,1,sfppack3_x64.dll,1.01.0000.2469

       

      WDM Streaming Tee/Splitter Devices:

      Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

       

      Video Compressors:

      WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

      WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

      MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

      DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

      MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

       

      Audio Compressors:

      WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

      WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

      IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

      PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

      Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

      GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

      CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

      CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

      MP2,0x00200000,1,1,quartz.dll,6.06.7601.17713

      MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

       

      Audio Capture Sources:

      Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

       

      PBDA CP Filters:

      PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

      PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

      PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

       

      Midi Renderers:

      Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

      Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

       

      WDM Streaming Capture Devices:

      HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      Video WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      USB PnP Sound Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

       

      WDM Streaming Rendering Devices:

      HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      USB PnP Sound Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

       

      BDA Network Providers:

      Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

       

      Video Capture Sources:

      Video WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

       

      Multi-Instance Capable VBI Codecs:

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

       

      BDA Transport Information Renderers:

      BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

       

      BDA CP/CA Filters:

      Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

      Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

      PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

      XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

       

      WDM Streaming Communication Transforms:

      Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

       

      Audio Renderers:

      Speakers (2- USB PnP Sound Devi,0x00200000,1,0,quartz.dll,6.06.7601.17713

      Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

      Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

      Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713

      DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

      DirectSound: Speakers (2- USB PnP Sound Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

      DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

      Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713

       

      ---------------

      EVR Power Information

      ---------------

      Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

        Quality Flags: 2576

          Enabled:

          Force throttling

          Allow half deinterlace

          Allow scaling

          Decode Power Usage: 100

        Balanced Flags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 50

        PowerFlags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 0

       

       

       

      Any ideas what it could be?

        • 1. Re: Computer Issue with Freezing
          sylvia_intel

          Hello FinalxDom, it looks like your system is running the latest graphics driver version available for the I3-330M processor.

           

          Please remember that our drivers are generic and sometimes the OEM system does not allow the installation of them.

          I suggest you contacting Gateway in order to check if they have a newest driver for this system.

           

          If for any chance you are still want to install our drivers, you may try forcing the installation by performing manual procedure, however I cannot assure you they are going to work as expected.  See here for instructions:         Graphics Drivers — Computer manufacturer graphics driver detected    

           

          You can also try to install the previous version 2827, however I cannot assure you it is going to fix this behavior.  Intel® Download Center