3 Replies Latest reply on Oct 16, 2014 4:20 PM by joe_intel

    D54250WYK does not recognize my keyboard when connected via the KVM switch Aten CS1644

    AndreasRuge

      Hi,

       

      I have a problem with my D54250WYK in combination with a ATEN KVM switch (CS1644). The keyboard is not working at all (mouse works correctly).

       

      When I connect the KVM switch windows tell me that a USB device is not recognized. When I connect the keyboard directly to the NUC it works. All other PC's connected to the KVM switch art working correctly.

       

      I already updated the BIOS and there are no new drivers for the chipset or USB.

       

      I run Windows 8.1 on the NUC.

       

      Regards

      Andreas Ruge