4 Replies Latest reply on Nov 7, 2014 10:32 AM by Irko

    D3410WYK NUC - boot order set to default after power loss.

    Irko

      HI,

       

      I have D3410WYK with this config

      Ram: 8 GB Kingsotn

      SSD: eSata 80 GB (SATA device 3)

      SSD: Intel 120 GB (SATA device 0)

       

      This SSD disks are NOT IN RAID

      I install Win7 Pro on eSata drive

      And on Intel Visual BIOS I put boot order

      1. Intel eSata (SATA dev 3)

      2. Intel SSD drive (SATA dev 0)

       

      Problem is if there I disconnect power from NUC (even if computer are off), boot order in BIOS returned to default and NUC can not boot.

      Defualt boot otder is:

      1. Intel SSD (SATA dev 0)

      2. Intel eSATA drive (SATA dev 3)

       

      There two strange thing in BIOS:

      1. I can not remowe any disk from boot order or I can not set that I DO NOT want NUC to try to boot some disks.

      2. All SSD are marked as "Boot disk"? But only on eSata are OS installed and should be able to boot.

       

      Help ASAP or I need to reinstall all system to SSD (SATA dev 0) in order to use NUC.

       

      Thanks

        • 1. Re: D3410WYK NUC - boot order set to default after power loss.
          sylvia_intel

          Hello Irko, I tried to replicate this configuration in our NUC and I was able to change the boot order. Then, restart the system and get into the BIOS again and the boot order did not change.

           

          I would recommend you to check for any boot records in the SSD, if there is any please try a low level format.

          Also, make sure you are running the latest BIOS version available and the latest firmware version on the SSDs.

          1 of 1 people found this helpful
          • 2. Re: D3410WYK NUC - boot order set to default after power loss.
            Irko

            Hi Sylvia,

             

            Thanks for answering...
            We found same conclusion...

            We restore OS with Acronis and somehow, (maybe because we restore multiple volumes on 2 both disks) we got boot record on both our drives.

            mSata is our boot choice, and OS actually restored on mSATA drive, on SSD drive we restored only users data, but from unknown reason SSD got boot record.

            Anyway, our mSATA is enumerated as Dev 3, and SSD as Dev 0, and our primary boot disk is mSATA (dev 3). After power loss BIOS forget which drive was set as primary boot drive.

            And this is happen ONLY on power loss, NOT just reboot! You need to remove power cord from NUC!

            This is definitely a bug u BIOS, but happens only when you have two hard disks both with boot record and you have OS only on drive (dev) with higher number.

            • 3. Re: D3410WYK NUC - boot order set to default after power loss.
              sylvia_intel

              Irko, I would like to replicate this configuration. Would you please provide me with all the system information?

               

              • Bios version:
              • Memory model number:
              • SSD model number:
              • Mdata model number:
              • Operating system you are using:
              • Any additional component you are using:

               

              Regards,

              • 4. Re: D3410WYK NUC - boot order set to default after power loss.
                Irko

                Hi Sylvia

                 

                At this point I am unable to physically get to that computer.

                Is there a tool with which I can read the data?

                 

                We, plan to buy 10+ of this NUC, so, I saw that is RAID support in this NUC, but I can not see RADI Level 1....

                Does this NUC system (D3410WYKH) support RAID Level 1 (mirroring)?

                 

                Thanks