1 Reply Latest reply on Oct 9, 2014 10:52 AM by sylvia_intel

    DN2820FYK - No Video


      Hi everyone,


      I'm experiencing the same kind of problem with my newly bought NUC n2820.

      My NUC does not display anything on the two hdmi monitors I have. So it is impossible to boot anything, plus when plugging usb devices they are not powered on.

      As for the RAM  I use a 1.35 V module from Corsair : Corsair 4GB (1x4GB) 1333MHz PC-10600 204-Pin DDR3 SODIMM Laptop Memory (CMSO4GX3M1C1333C9) at Amazon.com

      I even tested the RAM on memtest86+ with no error.

      Any ideas to unblock the NUC, or the device is good for an RMA ?

      I already to perform the BIOS recovery update by removing the jumper inside. But the LEDs nevers indicates a flashing.

      The usb keys were using MBR or GPT on a fat32 filesystem.


      Thank you in advance.