1 Reply Latest reply on Oct 2, 2014 11:15 AM by sylvia_intel

    Intel Graphics Driver causing Blue Screen (BSOD)

    suitedtrooper

      Today while I was playing Skyrim my game froze and then it blue screened (computer crashed). I went to the action center and then it told me that this problem was fixed in a certain update then it gave me a link. I clicked the link and then a download started which was the graphics driver. I tried to double click it then nothing happened. I tried to right click it and then click open and ounce again nothing happened. Finally I right clicked it and opened it as administrator and it said: "This computer does not meet the minimum requirements for installing this software." I'm not sure why this problem is occurring since the windows action center told me to do it this way. Anyways here are the pictures of whats happening.

       

      The action center window:

      Capturel.PNG

      The icon for the driver:

      Capture.PNG

      The error message

      : l.PNG