Thanks for joining the Graphics community.
I would need more information in regards to your system configuration:
Which version of Windows do you have?
Also, the exact processor model and the graphics controller:
Click the Windows icon, and then right-click Computer .
Select Properties .
Find System Type on the Properties window, and then note the processor model.
thanks for replying. I hope the following are the correct details you requested:-
Intel(R) Pentium(R) Dual CPU T3400 @ 2.16 GHz 2.17 GHz
Graphics Controller is now, apparently, Mobile Intel (R) 4 Series Express Chipset Family, DAC Type Internal
Adapter String Mobile Intel (R) GMA 4500MHD
Intel Video BIOS
OS is Vista Home Basic in a Dell Inspiron 1545 laptop, 32 bit.
Microsoft support told me that my machine should not have accepted an installation intended for a mobile - but it obviously has!