Processors
Intel® Processors, Tools, and Utilities
14395 Discussions

Plex server causing Linux kernel panic - not syncing: Fatal machine check on current CPU

NDong
Beginner
1,770 Views

Hi,

Please refer to this post: https://forums.plex.tv/index.php/topic/122730-system-gets-killed-when-start-to-play-video/ https://forums.plex.tv/index.php/topic/122730-system-gets-killed-when-start-to-play-video/

Details are provided there. And as you can see, early on when I was running Serviio I had the same problem(except for Serviio holded up much longer before crash).

I will contact my retailer to see if I can return the CPU but I am worried if the new CPU would have the same problem(as in, the problem was actually not caused by the CPU but motherboard or bugged code).

0 Kudos
5 Replies
Jose_H_Intel1
Employee
849 Views

Considering that both the Intel® Processor Diagnostic Tool and Prime95* passed, I believe the best option at this moment would be to swap the processors.

You may also want to test the system out of the case with minimum components or swap the power supply.

0 Kudos
NDong
Beginner
849 Views

I did some more testing, and the result was posted in that post.

0 Kudos
Jose_H_Intel1
Employee
849 Views

Let us know about the result.

0 Kudos
NDong
Beginner
849 Views

Hi,

The latest follow up has been posted to that post. Basically I got a new i5 of the same model and now it works.

The microcode of the old i5 was 1a, not sure about the new one though.

0 Kudos
NDong
Beginner
849 Views

Just checked the photos I took when it crashed and showed MCE message, some of them reported microcode 19.

0 Kudos
Reply