Thank you for the reply. That is the same driver and bios I have been trying, as I got all the latest drivers for this NUC from the intel website.
Thanks for the information.
Are they working in BIOS?
Have you tried different keyboard?
Did you test downgrading BIOS? version 0027
File name: WY0027.BIO
Instructions for BIOS recovery available below:
If you still have same problem, I recommend contacting Intel for possible warranty options:
Online warranty: Service Request Email
Chat support: Contact Support
I will try to change the bios back. With 0028 the results are fairly sporadic and hard to describe, for example after installing the driver again it took a few reboots before Windows detected the new devices and completed the driver installation process. And now I am getting inconsistent results where one of the devices (a relatively recent USB2.0 device that has fairly good support for the USB3.0 bus) works for a time and then eventually stops.
I am trying to isolate the situation, and have yet to try the 0027 bios. I’ll report back with my findings.
Well, it appears that waiting for a few reboots after installing the driver in the first place did the trick, and it doesn't matter which bios version I used. I also found the the "erratic" USB device disconnecting was happening when I connected with Microsoft's remote desktop. I wish I had nailed down the exact reason the local keyboard and mouse started working but that got lost in the troubleshooting.
So I will let this thread rest for now. Thanks for the feedback.
Thanks for the update.