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    Intel HD 4600 and Outlook 2013 - white screen

    nad5raf

      We have a number of Dell 9020 which have the Intel HD 4600 drivers installed and we are seeing graphic rendering issues when using Outlook 2013. The rendering can be at any time - from reading an email to opening a meeting invite. What I mean by rendering is that the inbox emails and calendar all goes white and you cannot resolve. You have to closed down Outlook and reopen the app.

       

      Many Microsoft forum's have pinpointed a graphics driver issue even though we have updated to the latest drivers already. We even disabled hardware accelaration from with Office 2013 and added a registry key to force this ut see the same issue.

       

      Please can someone help as this is effecting us dramtically and daily. !

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