3 Replies Latest reply on Sep 22, 2014 11:55 AM by jlinaker

    Intel(R) Dual Band Wireless-AC 7260 cannot scan/find any network

    jlinaker

      Hello everyone,

       

      I have a NUC (Intel NUC D54250WYK - I5-4250U Intel HD5000) with Windows 8.1 and Intel Dual Band Wireless AC 7260. My problem is that it does not scan/find any networks, neither the 2.4/5 from my router nor my mobil phone hotspot/any of the neighbours. My personal networks works perfectly with any laptop.

       

      Haven't managed to find any threads for this specific issue, most of the ones regarding AC 7260 are about temporary dropout/disconnects.

       

       

       

       

      I have installed the latest drivers, tried uninstalling, disabling/enabling and updated windows with the latest updates aswell. When running the manual diagnostics test, provided by the PROSet Tools, it passes the radio test (with radio on) but fails on the scanning test stating that there are no networks available for connection.

       

      Any thuoghts? I don't have any idea on how to troubleshoot any further.

       

      Below is an outprint from netsh regarding the drivers.

       

      Best regards, Johan

       

       

       

      netsh>wlan show driver

      Interface name: Wi-Fi

          Driver                    : Intel(R) Dual Band Wireless-AC 7260
          Vendor                    : Intel Corporation
          Provider                  : Intel
          Date                      : 2014-07-21
          Version                   : 17.1.0.19
          INF file                  : C:\Windows\INF\oem27.inf
          Files                     : 3 total
                                      C:\Windows\system32\DRIVERS\Netwbw02.sys
                                      C:\Windows\system32\DRIVERS\Netwfw02.dat
                                      C:\Windows\system32\drivers\vwifibus.sys
          Type                      : Native Wi-Fi Driver
          Radio types supported     : 802.11b 802.11g 802.11n 802.11a 802.11ac
          FIPS 140-2 mode supported : Yes
          802.11w Management Frame Protection supported : Yes
          Hosted network supported  : Yes
          Authentication and cipher supported in infrastructure mode:
                                      Open            None
                                      Open            WEP-40bit
                                      Open            WEP-104bit
                                      Open            WEP
                                      WPA-Enterprise  TKIP
                                      WPA-Enterprise  CCMP
                                      WPA-Personal    TKIP
                                      WPA-Personal    CCMP
                                      WPA2-Enterprise TKIP
                                      WPA2-Enterprise CCMP
                                      WPA2-Personal   TKIP
                                      WPA2-Personal   CCMP
                                      Open            Vendor defined
          Authentication and cipher supported in ad-hoc mode:
                                      Open            None
                                      Open            WEP-40bit
                                      Open            WEP-104bit
                                      Open            WEP
                                      WPA2-Personal   CCMP
          IHV service present       : Yes
          IHV adapter OUI           : [00 80 86], type: [00]
          IHV extensibility DLL path: C:\Windows\System32\IWMSSvc.dll
          IHV UI extensibility ClSID: {1bf6cb2d-2ae0-4879-a7aa-a75834fbd0e3}
          IHV diagnostics CLSID     : {00000000-0000-0000-0000-000000000000}