Thanks for joining the NUC community.
I am sorry to hear you are experiencing some issues with wireless keyboard.
At this point, I see you are currently running BIOS 0027. Please try updating BIOS to 0028.
File name: WYLPT10H.86A.0028.EB.EXE
Check other similar post here:
I assume you have a USB receiver plugged into the NUC.
If so remote the receiver with a USB extension, that will sort it, it did mine.
Hope that helps
I have updated the bios and hopefully this issue is solved in the update.
Will keep updated if the problem comes back again.
Yes the usb receiver is plugged in. As for the usb extension i didn't try it to be honest. Updated the bios and giving it a try.. hope the bug is solved.
Thank you for the response.
Thanks for the update.
New Bios didn't make things make better. Whenever a USB device is plugged in ... it will have the same issue.
Gave up and put a usb extension
Let's wait for new BIOS release, I am afraid I do not have an estimate for new bios; I understand Intel engineering is working on this matter.
My gut feeling with this one is that it is an EMC issue and is hardware rather than firmware related. I was going to take the NUC into work and test it in our chamber, it however only goes to 1 GHz and the wireless link is 2.4 GHz. However would be pleased to see a firmware solution as it avoids yet another cable for the extension.
I'm having a similar problem using my Logitech wireless touch keyboard K400r which ran without a glitch at my WinXP Intel desktop PC; was able to operate smoothly from my sofa that's about 9 feet away from PC. Plugged the received into the front USB port of NUC, the wireless keyboard would not respond from anything further than 2 feet away from receiver.
Other than EMC issue, could it be due to insufficient power from the USB port thus causing the range to drop so drastically?
The NUS is designed to be kept out of sight, I can't imagine if we can't use wireless I/O with it.
What I/O devices do you use? Thanks
I have a microsoft wireless keyboard 800 (w unifying receiver) connected to the nuc via a usb extension.
The other device is a headphone. NUC is with ssd, 2 stick of 8gb ram, no bluetooth or wireless and no msata drive.
When plugging in a USB 3.0 external hdd there is noticeable lag even with the extension cable.
If it's a power issue wonder what will happen if mini-PCIe and mSata all added in.
Let's hope a new firmware can solve this issue.
I just assembled my NUC last night and still has a long way to go... will be trying to install the drivers (Driver Bundle Win7-64Bit Sep2014) this evening.
Our setups are very similar; NUC, SSD, 1 stick 8GB RAM, no BT, no wireless, no mSATA.
Seems the USB extension cable didn't actually solve the lag problem.
Have you tried the released USB3 driver "Intel(R) USB 3.0 eXtensible Host Controller: 220.127.116.11"?
Frankly, I'm very disappointed with Intel for releasing such a poorly tested product, and to think that these known issues hasn't been resolved after so long is simply appalling.
Let's hope our efforts leads us to a resolution of the problems, or I'm going to try ask Intel for refund and take back the unit.
I got myself a 1 feet USB extension cable and suddenly, my wireless keyboard came back to life after placing the receiver end a feet away from the chassis.
If Intel comes up with a fix that's not to troublesome, I'ld be glad to try. Replace the NUC with an improved model, even better... fat hope ^_^
Otherwise, I'm ok to live with my cute NUC having a 1 feet tail, just gotta think of how to hide it nicely... whahaha
Agree with you that the problem is caused by electromagnetic interference, updating the drivers and/or BIOS isn't gonna be of any help.
Intel should have thought of and tested that before launching the product.