12 Replies Latest reply on Oct 20, 2014 11:58 AM by Dave_Childs

    Dual-band 7260-AC disconnects when Bluetooth is turned on.

    Dave_Childs

      I've been having a hell of a time with my ASUS Q550LF which came with the 7260 OEM. I've narrowed down the problem to the simple fact that I cannot connect to any wireless network when bluetooth is active.  I've performed the following steps:

       

      1. I have reloaded the OS from the recovery partition,
      2. I have reverted to the Generic Windows drivers... no joy,
      3. I have reverted to the ASUS drivers published on their website... no joy,
      4. I have installed the latest drivers from the Intel driver site... no joy.

       

      I'm reasonably convinced there's not a hardware issue though, because for a brief period, the wireless and bluetooth can connect, but within a minute or so, the connection is lost.

       

      Please tell me there's a driver update or configuration I can try to get this issue resolved.  I'd really like to use my bluetooth mouse (MS Sculpt, if that helps) with my laptop.

       

      Thanks.