2 Replies Latest reply on Sep 18, 2014 8:45 AM by joe_intel

    Intel NUC drivers will not download

    DannyW

      I have not been able to download any drivers for the Intel D54250WYK NUC.  I get to the final step of accepting the rights to download the file and it gives a message that the download has started and goes back a page.  No downloads start.   Popup blocker disabled.  Tried IE/FF/Chrome.  Tried multiple PCs, friend has tried from his work place as well as my own.  No luck!  Can someone please look into this?

       

      Thanks.

      Danny

        • 1. Re: Intel NUC drivers will not download
          alankeny

          I contacted technical support by chat this morning.  It took so long to get a chat operator, I called in.  Phone support confirmed they were aware of the problem.  They recommended that I try back again "in a few hours".  Just as the phone call ended, a chat operator finally connected.  He confirmed that they were aware of the problem, but he couldn't send any direct links through chat, and he couldn't offer any alternatives either.

           

          I don't understand why fixing broken downloads could take hours.  It's probably the same reason support is so slow.

           

          -Alan

          • 2. Re: Intel NUC drivers will not download
            joe_intel

            I am sorry for the inconvenience.

            It seems to be working now.