1 Reply Latest reply on Sep 17, 2014 8:55 AM by joe_intel

    My 3337u CPU Test failed at 0.80026 Ghz while it should get 1.8 Ghz, how can I fix this?

    timohtyjim

      Dear Mr./ Mrs.

       

      My 3337u CPU Test failed at 0.80026 Ghz while it should get 1.8 Ghz, how can I fix this?

       

      I hope this can be fixed with an update of an driver.

       

      Looking forward hearing from you!

       

      Greetings Tim Jager

       

      this is the outcome of the test:

       

       

      ---------------------------

      --- Testing Processor 1 ---

      ---------------------------

       

       

       

       

      --- IPDT64 - rev  2.10.0.0.MP ---

       

       

       

       

      --- Start Time: 09/16/2014 16:39:24---

       

       

       

       

      --- Skipping Config ---

       

       

       

       

      --- Reading CPU Manufacturer ---

       

       

      Expected --> GenuineIntel

      Detected --> GenuineIntel

      Found --- Genuine Intel Processor ---

       

       

      --- Temperature Test ---

       

       

      Temperature Test Passed!!!

       

       

       

       

      Temperature = 44 degrees C below maximum.

       

       

       

       

      --- Reading Brand String ---

       

       

      Detected Brand String:

      Intel Core i5-3337U   1.80GHz

       

       

      Brand String Test Passed!!!

       

       

       

       

      --- Reading CPU Frequency ---

       

       

      Expected CPU Frequency is --> 1.80

       

       

       

       

      Detected CPU Frequency is --> 0.80026

       

       

      CPU Frequency Test Failed!!!

       

       

       

       

      --- Test End Time: 09/16/2014 16:39:39---

       

       

      System Information

      ------------------

      Processor Name: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz

      Processor Information: Intel64 Family 6 Model 58 Stepping 9

      Number of Physical Cores: 2

      Number of Logical Cores: 4

      Installed System Memory: 8 GB

      Operating System: Microsoft Windows 8.1 Single Language 64-bit

      Graphics Information: Intel(R) HD Graphics 4000

      System Product: NP540U4E-K01TH

      System BIOS: P08ACM.065.140226.dg

      FAIL