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Hello guys, I have a huge problem.
Few times a day I get a message:
"Display driver Intel Graphics Accelerator Drivers for Windows 7(R) stopped responding and has successfully recovered."
This is very annoying. Can't even play a game because it shutdowns every time I get that message.
My system specs:
Asus N56V
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40 Ghz 2.40 GHz
8 GB RAM
Windows 7 64-bit OS
Intel (R) HD Graphics 4000
Currently I have a driver installed from my manufacturers website:
http://support.asus.com/download.aspx?SLanguage=en&m=N56VZ&os=30 ASUSTeK Computer Inc. -Support- Drivers and Download N56VZ
1. I've tried to update the driver to the newest one which is:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23885&lang=eng&ProdId=3712 Intel® Download Center
It does not allow as I get a message: "This operating system is not supported."
2. I've tried to click "Update Driver Software" in the Device Manager and I get a message: "Windows has determined the driver software for your device is up to date."
Which is not at all.
3. I've tried manual installation from here:
http://www.intel.com/support/graphics/sb/CS-033915.htm Graphics Drivers — How to Manually Install a Driver in Microsoft Windows 7*
And I can't even do that because when I delete all the drivers, my graphics card shows as VGA Adapter something... And when I am trying to browse for drivers in the folder it's saying something like: "Your graphics adapater has the laster version of driver.. Don't really remember."
I've been on GOOGLE for few days and nothing helps. Can someone give me a hand?
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When this is happening Event Viewer gives me these error messages:
In System tab:
Display driver igfx stopped responding and has successfully recovered.
In Application tab:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0
Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Windows\LiveKernelReports\WATCHDOG\WD-20140916-0214.dmp
C:\Windows\Temp\WER-36548959-0.sysdata.xml
C:\Windows\Temp\WERB2A7.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_2af5b2a7
Analysis symbol:
Rechecking for solution: 0
Report Id: c0ccde3a-3d3e-11e4-8089-84a6c8fc2ff5
Report Status: 4
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Hello IGotNoHoney, I'm sorry to hear that you are having issues with this system.
It appears that your system is not allowing the installation of generic drivers therefore it will be necessary to contact Asus for additional support or drivers.
This behavior was reported a few months ago; please check this URL for additional information.
http://www.intel.com/support/graphics/sb/cs-009483.htm http://www.intel.com/support/graphics/sb/cs-009483.htm
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@ Aleksej
Please download and install the following driver. Please follow the installation instructions below explicitly to install this driver.
Intel HD Graphics driver 64 bit: http://downloadmirror.intel.com/24224/a08/GFX_Win7_8_8.1_64_10.18.10.3910.zip http://downloadmirror.intel.com/24224/a08/GFX_Win7_8_8.1_64_10.18.10.3910.zip
Installation Instructions:
1. Login with administrator privileges
2. Open Control Panel
3. Open Device Manager
4. Click on "Display adapters"
5. Double click "Intel HD Graphics"
6. Click on the "Driver" tab
7. Click on "Update Driver" button
8. Click on "Browse my computer for driver software"
9. Click on "Let me pick from a list of device drivers on my computer"
10. Click on "Have Disk" button
11. Click "Browse"
12. Navigate to the folder that you unzipped the Beta Intel HD Graphics driver to
13.Navigate to the Graphics sub-folder
14. Double click the igdlh64.inf or igdlh.inf file <-- depends on if you have 32 or 64 bit OS
15.Click "OK"
16. Click "Next"
Driver should now be installing.
17. If successful, click "Close"
Reboot.
Please let me know if this driver does or does not resolve the issue you are seeing.
Thanks
Robert
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