10 Replies Latest reply on Oct 9, 2014 10:00 AM by kevin_intel

    Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."

    Suigeneris

      Using 240 GB 530 SSD connected to HP Envy 700xt desktop through USB 3.0 port (didn't want to switch internal SATA cables more than once and I had the SATA III to USB stuff) and running Windows 7 64-bit. HDD is 1 TB with only a couple of GB used in 2 partitions (well, 3 if counting the boot partition). SSD was not initialized -- figured the data migration software (Acronis downlaoded from Intel) would handle all of that. Does the data migration software require use of an internal SATA port on the desktop for the SSD (if one does not have the intel-supplied USB cables for laptop mirroring that use 2 USB ports rather than a generic SATA drive enclosure with power supply and USB cable which I am using)?

        • 1. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."

          Hi Suigeneris,

           

          I am sorry you are having problems but let me help you.

           

          The USB adapter supplied with the SSD on the Retail box is the best option to do this process. This is because using another adapter, there is a chance that the SSD is not recognized as an Intel® SSD and therefore you may get error messages or problems during the process.

           

          Here is some more information about the Kit:

          http://www.intel.com/support/ssdc/hpssd/sb/CS-029645.htm

           

          Kevin M

          • 2. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."
            voconia

            Kevin M

             

            I am having problems getting my Win 7 Starter netbook to recognize my new intel 520 SSD using a third party USB to SATA cable. Is it possible to buy the intel USB adapter on its own and, if so, can you provide the part number, please?

             

            voconia

            • 3. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."
              Suigeneris

              Thanks, Kevin.  However, it does appear as if the SSD is recognized as an Intel SSD since when the data migration software began it showed the target drive as an Intel SSD (but I don't know if that really means anything). Anyway, another guy at Intel (from Customer Support) has said:

              "Unfortunately the Intel® Data Migration Software would not work

              sometimes and it seems to be an incompatibility issue when dealing with

              Windows 8 and 8.1 OS and/or the UEFI BIOS. Some customers have fixed the

              issue by finding a workaround solution which is basically to use a third

              party software. Here it is a list of the ones they recommend that you

              might want to try:

              1. Clonezilla

              2. Macrium Reflect Free Edition

              3. DriveImage XML

              4. Runtime's Shadow Copy

              5. Paragon Backup <(>&<)> Recovery Free

              6. EaseUS Partition Master (highly recommended)

              All of those are third party software that can be installed and used for

              FREE. Please try to remove the destination drive and when in Windows,

              uninstall the Intel Data Migration software and try one of the above."

               

              I am not sure if I am going to download and use one of these products or not (the Intel-supplied Acronis software appeared to damage my BIOS -- at the very least, it changed the boot order and my system was attempting to boot from the Realtek card reader on my desktop when I attempted to restart after the data migration software hung; so I had to change the boot order back manually). Anyway, I did make a system image backup (using the Windows backup/restore utility) of my HDD just before attempting to use the Acronis data migration software and was wondering what the pros and cons of restoring that backup to the Intel SSD vs. using data migration software, either free or otherwise. Any thoughts?

              • 4. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."
                Suigeneris

                Have you initialized the SSD? For Windows 7 64-bit, click the Start button, right click "Computer", click "Manage" on the pop-up window, click "Disk Management" under "Storage" in the left pane of the window. You should see the SSD as an unknown (or some such label) drive with the option to initialize with "MBR" or "GPT" partitions (there are lots of discussions about which partition structure to use and since I know nothing about Win 7 Starter notebooks, I cannot make a suggestion nor do I know if you can get to disk management in the same manner as Windows 7 64-bit outlined previously).

                • 5. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."
                  voconia

                  Suigeneris:

                   

                  Many thanks for your helpful suggestion! I was indeed able to initialize my SSD via the netbook's Disk Management Console and selected the MBR option. As I write, Acronis is hard at work cloning my disk. I have installed a couple of SSDs in the past but don't remember the Initialization point coming up - another wrinkle to try to hang on to!

                   

                  Incidentally, my third party USB/SATA cable seems to work just fine and I regret troubling Kevin M with my earlier request for information about the intel adapter. I would doubt, however, whether intel actually make this item and it might even be a re-badged version of the StarTech cable that I am using (this came as part of a standard 2.5in SATA HDD enclosure Part # SAT2510BU2).

                   

                  I am along term and generally very satisfied user of Acronis products but it is good to know there are alternatives.

                   

                  voconia

                  • 6. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."
                    Suigeneris

                    voconia,

                     

                    You are most welcome. The cloning software really shouldn't care if the SSD (target drive) is initialized or not -- it is supposed to find it and clone it like the source drive drive. It is just one of those things I will try to get balky software to work.

                     

                    To everyone:

                     

                    I realize (but forgot to mention earlier) I will have to shrink my partitions on the installed HDD so the total amount of GBs in the partitions are less than the size of the new SSD before I do a system image backup to attempt to restore to the SSD (thank you Microsoft for making the system image restore partition size dependent rather than the much more useful data size dependent). Anyway, what are the other pros and cons of this method?

                    • 7. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."

                      Hello voconia,

                      This is the part number G13532-001.

                       

                      Suigeneris,

                      The best way to proceed when the Intel Data Migration Software hangs at the Starting Acronis UEFI loader message is to use the Create Bootable Rescue Media option on the Intel Data Migration Software.

                      DATA MIG.JPG

                      • 8. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."
                        voconia

                        Kevin M:

                         

                        Thanks for supplying the part number.

                         

                        voconia

                        • 9. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."
                          JeffTRPh

                          For those that get here from Google:

                           

                          I was replacing my main HDD (500G) with the Intel SDD (240 G) and migrating all the data over because I am too lazy to reinstall my software.

                           

                          @kevin_intel is spot on.  Make a bootable rescue media and figure out to get it to boot on your machine. (BIOS boot menu)

                          As soon as I got my machine to boot from that media, it went and completed and worked on final reboot just as the HDD I was replacing.  No further tweaks were needed.  Much, much faster.

                           

                          Some other notes:

                           

                          1. When use this rescue boot, you have to use a "basic" mouse.  My gamer mouse was not recognized so couldn't do a thing.  Had to unplug it and put in the basic mouse.

                          2. EaseUS doesn't recognize GPT drives of which Win 8 may be using on your system.  (look in Drive manager)

                          3. I couldn't find the Free Paragon software.

                           

                          Thanks for all the help.@

                          • 10. Re: Data migration software hangs after reboot and displaying "Starting Acronis UEFI loader . . ."

                            Thank you for sharing this information. I am sure it will be helpful for other users.

                             

                            Kevin m