7 Replies Latest reply on Sep 22, 2014 8:26 AM by sylvia_intel

    Driver Problems G65

    Sean@grs

      Hey there.

       

      I am attempting to troubleshoot this users computer. She is having issues with her display driver not working correctly. Basically whenever anything starts to use the GPU in the Processor for tasks it will lock up and say display driver stopped working. Recently it blue screened but she never got the error code.

       

      I managed to grab some things off the event viewer. These are:

       

      Display driver igfx stopped responding and has successfully recovered.

       

      The driver \Driver\WudfRd failed to load for the device SWD\SensorsAndLocationEnum\LPSensorSWDevice.


      Not sure if the second one has anything to do with any of this but I included it since it happened just before the blue screen.


      I also have another computer here with the same issue and processor. It is an intel pentium g65 I believe.


      I am also having the same problem at home with my i7 3770k Is this a global issue for Intel drivers?