1 Reply Latest reply on Sep 8, 2014 8:47 AM by joe_intel

    How to upgrade intel graphics HD

    skinc

      The following are my PC details and I need help as Norton 360 does not function properly because the driver software is outdated.

      Kindly help.

      Thank you

       

       

       

       

       

       

       

       

       

       

       

       

      Reference Number:  

       

      • Basic
      • Advanced

        Intel System Identification Utility Reference Number: 0271 8657
        Date Created: Friday, September 5, 2014 7:30:47 AM
        BASIC

        

      SYSTEM INFORMATION

      Computer Manufacturer

      TOSHIBA

      Computer Model

      Portable PC

      Operating System (O/S)

      Microsoft Windows 7 Home Premium Edition Service Pack 1

      Operating System Build (O/S)

      (build 7601), 64-bit

      Operating System (version)

      1. 6.1.7601

      System RAM

      1. 3.9 GB

      CD or DVD Device

      MATSHITA DVD-RAM UJ890ES

      System Hard Drive Overview

      System Total Storage Size:

      1. 453.9 GB

      Local Disk C:

      1. 453.9 GB

      Used space:

      1. 50.9 GB

      Free Space:

      1. 403.0 GB

       

       

       

      CHIPSET INFORMATION

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      GRAPHICS INFORMATION

      Graphics Product [1]

      Intel(R) Graphics Media Accelerator HD

      Graphics Driver Version

      not detected

      3D Acceleration

      Yes

      Hardware Transform & Lighting Support

      Yes

      Video Memory

      1. 1.7 GB

      Vertex Shader Support

      1. 4.0

      Pixel Shader Support

      1. 4.0

      Microsoft DirectX* Version

      1. 11.0

       

       

       

      MOTHERBOARD INFORMATION

      Manufacturer

      not detected

      Model

      Portable PC

      AA Number

      not detected

      BIOS Vendor

      INSYDE

      BIOS Version

      INSYDE 1.20

      BIOS Release Date

      01/25/10

      System Memory

      1. 3.9 GB

      Sound Card

      Realtek High Definition Audio

       

       

       

      PROCESSOR INFORMATION

      Manufacturer

      Intel

      Model

      Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz

      Intel Processor analysis tools

      Intel Processor analysis tools

      CPU Speed

      1. 2.1 GHz

      Link to Processor Specification

      Link to Processor Specification

       

       

       

      WIRED NETWORKING INFORMATION

      Wired Networking Product

      Driver Version

      1. 7.5.730.2009

      Intel PROSet Version

      not detected

       

       

       

       

       

      WIRELESS NETWORKING INFORMATION

      Wireless Networking Product

      not detected

      Driver Version

      not detected

       

      Intel System Identification Utility Reference Number: 0271 8657
      Date Created: Friday, September 5, 2014 7:30:47 AM
      ADVANCED

       

      SYSTEM INFORMATION

      Computer Manufacturer

      TOSHIBA

      Computer Model

      Portable PC

      Operating System (O/S)

      Microsoft Windows 7 Home Premium Edition Service Pack 1

      Operating System Build (O/S)

      (build 7601), 64-bit

      Operating System (version)

      1. 6.1.7601

      O/S Language

      0409

      System RAM

      1. 3.9 GB

      .NET Framework Version

      1. 3.5.30729.5420

      CD or DVD Device

      MATSHITA DVD-RAM UJ890ES

      System Hard Drive Overview

      System Total Storage Size:

      1. 453.9 GB

      Local Disk C:

      1. 453.9 GB

      Used space:

      1. 50.9 GB

      Free Space:

      1. 403.0 GB

      Memory Detail

      Total Physical Memory

      1. 3.9 GB

      Available Physical Memory

      1. 1.4 GB

      Total Virtual Memory

      1. 2.0 GB

      Physical Drive

      0

      Maker

      TOSHIBA

      Model

      MK5055GSX

      Bus Type

      ATA

      Internet Browser [1]

      Internet Explorer

      Internet Browser Version [1]

      1. 9.11.9600.17239

       

       

       

      CHIPSET INFORMATION

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      GRAPHICS INFORMATION

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      MOTHERBOARD INFORMATION

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      PROCESSOR INFORMATION

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      WIRED NETWORKING INFORMATION

       

       

       

       

       

       

       

       

       

       

       

       

       

      WIRELESS NETWORKING INFORMATION

       

       

       

       

       

       

       

       

       

       

       

      ADVANCED

       

      SYSTEM INFORMATION

      Computer Manufacturer

      TOSHIBA

      Computer Model

      Portable PC

      Operating System (O/S)

      Microsoft Windows 7 Home Premium Edition Service Pack 1

      Operating System Build (O/S)

      (build 7601), 64-bit

      Operating System (version)

      1. 6.1.7601

      O/S Language

      0409

      System RAM

      1. 3.9 GB

      .NET Framework Version

      1. 3.5.30729.5420

      CD or DVD Device

      MATSHITA DVD-RAM UJ890ES

      System Hard Drive Overview

      System Total Storage Size:

      1. 453.9 GB

      Local Disk C:

      1. 453.9 GB

      Used space:

      1. 50.9 GB

      Free Space:

      1. 403.0 GB

      Memory Detail

      Total Physical Memory

      1. 3.9 GB

      Available Physical Memory

      1. 1.4 GB

      Total Virtual Memory

      1. 2.0 GB

      Physical Drive

      0

      Maker

      TOSHIBA

      Model

      MK5055GSX

      Bus Type

      ATA

      Internet Browser [1]

      Internet Explorer

      Internet Browser Version [1]

      1. 9.11.9600.17239

       

       

       

      CHIPSET INFORMATION

       

       

      Chipset Software Status

      Intel® Chipset Installation File (INF) detected

      not detected

       

       

      Detected Chipset INF Version

      not detected

      Chipset INF Status

      not detected

      Latest Version Available

      not detected

       

       

      Detailed Chipset Information

      Intel® Chipset Identification Utility

       

       

       

      GRAPHICS INFORMATION

      Graphics Product [1]

      Intel(R) Graphics Media Accelerator HD

      Graphics Driver Version

      not detected

      Driver Status

      not detected

      3D Acceleration

      Yes

      Hardware Transform & Lighting Support

      Yes

      Video Memory

      1. 1.7 GB

      Vertex Shader Support

      1. 4.0

      Pixel Shader Support

      1. 4.0

      Microsoft DirectX* Version

      1. 11.0

      Current Graphics Resolution

      1440x900

      Current Color Depth

      32 Bits Per Pixel

      Raw EDID [1]

      00 FF FF FF FF FF FF 00 04 72 0C 00 C0 4B 50 81 0F 12 01 03 08 29 1A 78 EA D7 A5 A2 59 4A 96 24 14 50 54 BF EF 90 95 00 95 0F 81 80 81 40 71 4F 01 01 01 01 01 01 9A 29 A0 D0 51 84 22 30 50 98 36 00 9A 00 11 00 00 1C 00 00 00 FF 00 4C 41 55 30 43 30 32 36

       

       

       

      MOTHERBOARD INFORMATION

      Manufacturer

      not detected

      Model

      Portable PC

      AA Number

      not detected

      BIOS Vendor

      INSYDE

      BIOS Version

      INSYDE 1.20

      BIOS Release Date

      01/25/10

      System Memory

      1. 3.9 GB

      Sound Card

      Realtek High Definition Audio

       

       

       

      PROCESSOR INFORMATION

      Manufacturer

      Intel

      Model

      Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz

      Intel Processor analysis tools

      Intel Processor analysis tools

      CPU Speed

      1. 2.1 GHz

      Link to Processor Specification

      Link to Processor Specification

      CPU Revision

      0C

      CPU Type

      00

      CPU Family

      06

      CPU Model

      25

      CPU Stepping

      2

       

       

       

      WIRED NETWORKING INFORMATION

      Wired Networking Product

      Driver Version

      1. 7.5.730.2009

      Driver Status

      Device is unknown or unsupported

      Intel PROSet Version

      not detected

      Hardware IDs

      PCI\VEN_10EC&DEV_8136&SUBSYS_FF1E1179&REV_02

       

       

       

       

       

      WIRELESS NETWORKING INFORMATION

      Wireless Networking Product

      not detected

      Driver Version

      not detected

      Software/Driver Status

      not detected

      Latest version available

      not detected

      Hardware IDs

      *ISATAP