4 Replies Latest reply on Sep 8, 2014 1:38 PM by kevin_intel

    Having trouble updating my driver


      So I just got the Sims 4 and noticed it kept crashing.

      Someone told me, after seeing my DxDiag, that I should try to update my Graphics Driver and linked me to the Intel Iris.

      It wont download because, I'm assuming, it's a gen 4 and my computer is currently running Gen 3 Intel HD Graphics 4000

      I kept getting errors like "Doesn't meet system requirements" or "doesn't support operating system" or processor.


      Here's my DxDiag if anyone is interested:



      Is there an update for my graphics card?

      I did the Intel driver update utility and it said to download version after identifying my driver but the link to the driver no longer existed.

      Please help!