4 Replies Latest reply on Sep 8, 2014 1:38 PM by kevin_intel

    Having trouble updating my driver

    Chazlegit

      So I just got the Sims 4 and noticed it kept crashing.

      Someone told me, after seeing my DxDiag, that I should try to update my Graphics Driver and linked me to the Intel Iris.

      It wont download because, I'm assuming, it's a gen 4 and my computer is currently running Gen 3 Intel HD Graphics 4000

      I kept getting errors like "Doesn't meet system requirements" or "doesn't support operating system" or processor.

       

      Here's my DxDiag if anyone is interested:

      https://docs.google.com/document/d/1eCx5zGNZP5ggjDMMN_0-gQMlh-4gUqOi13ogmwXVZYI/edit

       

      Is there an update for my graphics card?

      I did the Intel driver update utility and it said to download version 15.33.22.64.3621 after identifying my driver but the link to the driver no longer existed.

      Please help!