1 Reply Latest reply on Sep 2, 2014 1:53 PM by sylvia_intel

    My PC don't reproduce audio correctly - Seems to be a board problem

    AxceR

      Hi!

      Since a few says my PC don't reproduce the audio correctly.

      The audio is distorted and the voice is not heard. Always, even with only music, video, or game audio. Also, the stereo function doesn't seems to work, only mono.

       

      I have been doing a couple of tests, and it seems to be that the problem is in the board.

      You see: The problem occurs both on Windows (Windows 8.1 x64) and Ubuntu (Ubuntu v12), so is not a OS problem, and the drivers are good and updated, so isn't a driver problem either. My headphones works well in others computers, and when I test other sound devices in my PC, occurs the same problem... so is not also a sound device problem.

      Thinking that the audio chip of the board where broken, I bought a sound card and stalled it... Same problem as before also with the sound card installed.

      So, in conclusion, a board problem should be the cause of the audio problem I've been having.


      Can you guys please help me with this?

      Thanks in advance!


      My PC:

      • CPU: Intel Core i3-2100 @ 3.10MHz
      • Board: Intel DH67BL
      • Audio Card: Encore ENM232-6CMI