Hi Adithya, I’m really sorry to hear you are having issues with your system and the Intel processor.
According to our web site this processor has a TCase value of 72.72 °C; anything from the Tcase and below will be the expected temperature of the processor in normal use.
When you are running heavy processor applications that take control of the CPU or use it at 100% the temperature will go beyond the Tcase.
If the processor temperature reaches 100 degrees or more it will send a signal to the motherboard to shut down to prevent mayor damages and most likely it will not be possible to turn the computer back in until it cools down.
The following link will provide more information about the Processors — Processor operation temperature FAQ
We provide an application that is called Intel® Processor Diagnostics Tool. You can run this application and it will diagnose the processor components and will generate a result. I suggest you running this in to discard any possible issues with the processor (hardware).
Please use minimum configuration while running this test. You can get this from the following link:
If operating system is 32 bit based: Intel® Download Center
If operating system is 64 bit based: Intel® Download Center
Ive tried the Processor diagnostic tool. It passes everything (FSB and QPI test unsupported) and hits 100 degrees on the CPU stress test. I stopped the test right there. I ran Memtest and it passed both my sticks. My HDD is also fine according to Seagate's utility. Also, I've tried asking around in the game forums, and people tell me that the iGPU might be crashing the game. So now as I am worried about high temps and the iGPU, can this be taken care of by an RMA? Rolling back drivers or the latest ones for the HD4600 don't seem to be fixing it.
Adithya, please contact our warranty team or submit a web ticket to request an RMA for this processor if it is still under warranty