3 Replies Latest reply on Sep 4, 2014 8:34 AM by kevin_intel

    Windows 8.1 is not recognizing Intel 4600 HD

    ELK

      Hi,

       

      When I install the drivers (I've done it both from intel and my motherboard's site, it is a GA z97x gaming 5), windows only recognizes the display adapter in the device manager. If I click advanced settings in screen resolution, it says that I have a basic windows adapter. There is no option for graphics properties when I right click on the desktop and the shortcut to the Intel Graphics Control Panel is unresponsive. My BIOS is up to date, this is a new computer, everything else works fine, I've only had it for a few days. It seems like some others have had this problem but a solution is yet to be found:

       

      Intel HD 4000 is not being recognized by Windows 8

       

      I have not reinstalled Windows.

       

      Thank you for the help