I am sorry for your trouble but let me help you with it.
There is some more information I would like to know:
- If you connect the External HDD when windows is already up and running is it being recognized?
- Can you run the latest firmware update for the HDD? Here is the link:
- Have you tested BIOS version 26 or another?
- Was it working fine before or is any other device affected with this symptoms?
When windows is already up and I plug the Hdd, the Hdd is not recognized. I'm obliged to restart windows for that the Hdd is recognized.
I have tested the new firmware from WD, there is no change.
With the previous BIOS 26, l had no issue.
It work perfectly before and I tested my USB key and I have the same issue. Also my keyboard, I can't acces to the BIOS with F2 key but work when windows startup.
Thanks for your answer.
Thank you very much for all the feedback you have provided. I will pass this information to development but first I will need to get some details from your system.
Please check your private messages.
Here is the number 0271 8867
Thanks for the information. I will need to get more information.
Please check your PM again.