would they read my question in this forum?
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If you still need help I had this exact problem for my Acer which I finally solved by using the Dell USB3 driver here: http://downloads.dell.com/FOLDER01972218M/1/Chipset_Driver_4MGGP_WN_188.8.131.52_A01.EXE. Cheers. Hope it helps
Thanks for sharing this information with the community.