6 Replies Latest reply on Sep 3, 2014 5:25 PM by joe_intel

    monitor and laptop dual screen resolution intel hd 4000

    Matt9219

      Hello!

       

       

      I have a lenovo z500 1366x768 laptop and  a LG 1920X1080p resolution monitor.  Can be solve that use i see the laptop  monitor screen in 1366x768 and  i see the monitor 1920X1080p dual? When i  using the monitor in 1080p resolution that time the laptop screen is black. I dont wanna use extension.

       

       

      Thank you for help.

        • 1. Re: monitor and laptop dual screen resolution intel hd 4000
          joe_intel

          Hello Matt9219, if I understand your issue correctly you are attempting to set your system in clone/duplicate display mode at 1920x1080p but when you do that the laptop screen goes black, is this correct?

          In case it is, I strongly suggest you updating your Intel® HD Graphics driver to the latest version as well as the monitor driver. Then, generate the Intel® HD Graphics report and attached via advanced editor.

          Graphics Drivers — Intel® Graphics Driver Report

          • 2. Re: monitor and laptop dual screen resolution intel hd 4000
            Matt9219

            Dear Joe,

             

            I did what you asked.

             

            Intel(R) HD Graphics 4000

             

             

             

             

             

             

             

             

            Report Date: Friday, August 22, 2014

            Report Time [hh:mm:ss]: 1:41:51 AM

            Driver Version: 10.18.10.3621

            Operating System: Windows* 8.1 Pro(6.3.9600)

            Default Language: Hungarian (Hungary)

            Installed DirectX* Version: 11.0

            Supported DirectX* Version: 11.0

            Shader Version: 5.0

            OpenGL* Version: 4.0

            OpenCL* Version: 1.2

            Physical Memory: 8053 MB

            Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz

            Processor Speed: 2594 MHz

            Vendor ID: 8086

            Device ID: 0166

            Device Revision: 09

             

             

             

             

             

             

             

             

            * Processor Graphics Information *

             

             

             

             

            Processor Graphics in Use: Intel(R) HD Graphics 4000

            Video BIOS: 2137.0

            Current Resolution: 1920 x 1080

             

             

             

             

             

             

             

             

            * Devices connected to the Graphics Accelerator *

             

             

             

             

            Active Displays: 1

            Inactive Displays: 1

             

             

             

             

             

             

             

             

            * Built-in Display *

             

             

             

             

            Display Type: Digital

            Serial Number: CMN15b5

            DDC2 Protocol: Supported

            Gamma: 2.2

            Connector Type: LVDS

            Device Type: Built-in Display

             

             

             

             

            Maximum Image Size

            Horizontal Size: 13.39 inches

            Vertical Size: 7.48 inches

             

             

             

             

            Supported Modes

            0 x 846 (3p Hz)

             

             

             

             

             

             

             

             

             

             

             

             

             

             

            * Digital Television *

             

             

             

             

            Display Type: Digital

            Serial Number: GSM0001

            DDC2 Protocol: Supported

            Gamma: 2.2

            Connector Type: HDMI

            Device Type: Digital Television

             

             

             

             

            Maximum Image Size

            Horizontal Size: 62.99 inches

            Vertical Size: 35.43 inches

             

             

             

             

            Supported Modes

            640 x 480 (60p Hz)

            640 x 480 (60p Hz)

            720 x 400 (70p Hz)

            720 x 576 (50p Hz)

            720 x 480 (60p Hz)

            720 x 576 (50i Hz)

            800 x 600 (60p Hz)

            800 x 600 (60p Hz)

            1024 x 768 (60p Hz)

            1024 x 768 (60p Hz)

            1152 x 864 (60p Hz)

            1280 x 720 (60p Hz)

            1280 x 720 (50p Hz)

            1280 x 1024 (60p Hz)

            1360 x 768 (60p Hz)

            1920 x 1080 (30p Hz)

            1920 x 1080 (50p Hz)

            1920 x 1080 (60i Hz)

            1920 x 1080 (50i Hz)

            1920 x 1080 (24p Hz)

            1920 x 1080 (25p Hz)

            1920 x 1080 (60p Hz)

             

             

             

             

             

             

             

             

             

             

            Raw EDID:

            00 FF FF FF FF FF FF 00 1E 6D 01 00 01 01 01 01

            01 17 01 03 80 A0 5A 78 0A EE 91 A3 54 4C 99 26

            0F 50 54 A1 08 00 31 40 45 40 61 40 71 40 81 80

            01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C

            45 00 A0 5A 00 00 00 1E 66 21 50 B0 51 00 1B 30

            40 70 36 00 A0 5A 00 00 00 1E 00 00 00 FD 00 3A

            3E 1E 53 10 00 0A 20 20 20 20 20 20 00 00 00 FC

            00 4C 47 20 54 56 0A 20 20 20 20 20 20 20 01 42

            02 03 29 F1 4E 10 9F 04 13 05 14 03 02 12 20 21

            22 15 01 29 3D 06 C0 15 07 50 09 57 07 67 03 0C

            00 10 00 80 1E E3 05 00 00 01 1D 80 18 71 1C 16

            20 58 2C 25 00 A0 5A 00 00 00 9E 01 1D 00 80 51

            D0 1A 20 6E 88 55 00 A0 5A 00 00 00 1A 02 3A 80

            18 71 38 2D 40 58 2C 45 00 A0 5A 00 00 00 1E 66

            21 50 B0 51 00 1B 30 40 70 36 00 A0 5A 00 00 00

            1E 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B

             

             

             

             

            * Other names and brands are the property of their respective owners.

            • 3. Re: monitor and laptop dual screen resolution intel hd 4000
              Matt9219

              And i have another very importent problem.

              "On a digital connection (such as HDMI) to a monitor or television this can result in grey looking blacks and washed out colours.

              This article describes how to extended the driver settings to the full range on a per-user basis, so that full colour rendering is restored."

              Intel HD Graphics Full RGB Rendering [Sigma Consulting Services]

              My operation system is Win 8.1, not linux.  What should i change in registry for work Full RGB?

               

              Anyone, who want FullRange RGB HDMI output on Intel Graphic may try this:

              1. Find your current Intel Graphic Adapter software registry instance under:

              HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E968-E325-11CE-BFC1-08002BE10318}\xxxx

              (0000 on my PC).

              2.Create DWORD value:

               

              EnableRGBFullRange

              and set it to 1

              3. Reboot.

              4. Enjoy.


              This method work?


              Thank you for your anwers and sorry for my bad english.

              • 4. Re: monitor and laptop dual screen resolution intel hd 4000
                joe_intel

                If you want to set up clone or duplicate display instead of extended mode I suggest you using a screen resolution supported in common by both the built-in monitor and the external monitor/TV.

                 

                The laptop’s monitor supports 1366x768 but will not likely support 1920x1080. On the other hand the report indicates the TV does not list 1366x768 as a supported screen resolution, hence the recommendation above.

                 

                In regards of your second question, is the cable that you are using HDMI only or is it some type of adapter or converter?

                • 6. Re: monitor and laptop dual screen resolution intel hd 4000
                  joe_intel

                  The method you described above has not been validated. We do not recommend that type of modifications. However, you can try these steps instead:

                  • Reset monitor settings to default or test with a different monitor/TV/HDMI cable.
                  • Reset Intel® HD Graphics default settings by pressing Ctrl Alt F8.
                  • Do a clean installation of the Intel® HD Graphics driver by first uninstall it from Programs and Features, restart, and then remove it from Device Manager. After another restart you can install the latest version.
                  • Update your system BIOS.

                  Remember you can test the driver provided by the system manufacturer since it was tested with your computer model.