Hello Merhault, thanks a lot for posting at Intel Communities.
I’m sorry to hear that you are having issues with the installation of the SSD and your NUC.
This is the list of peripherals for the NUC you are trying to use. The SSD you are using is not on the list, however we cannot guarantee it is a compatibility issue. Intel® NUC Boards and Kits — Tested peripherals
The latest BIOS version available for this device is 0027. Do you have this BIOS version installed?
Could you please check it the NUCs have a thermal pad on the cover? Please check the picture below
I received this post today from a user having a similar behavior. You may want to check it out. Is D54250WYK (i5 Haswell) compatible with Samsung 840 EVO 1TB mSATA Internal SSD?
Hi Sylvia, I have checked my NUC and indeed it has the thermal pad similar to the one on the picture (it doesn't have the half circle cutout though). But my issue is not with the mSATA drive but the 2.5 one that sits on top of the NUC (or rather, on the bottom).
It is a standard mechanical drive, for 2TB, not even an SSD, not sure why it wouldn't be compatible with the latest generation Intel kit.
I have the latest BIOS installed indeed, haven't tried rolling back to see if it makes any difference but the behavior is rather intermittent. Sometimes the BIOS cannot recognize the 2.5 drive but I still see it in Windows, for example. And then other times it doesn't show up anywhere.
I bought this specific model of NUC to use the highest capacity drive available as the storage device but it's not working out as planned at all unfortunately.
I’m going to set up a lab using the same NUC but with a Crucial SSD 2.5 I found. I will let you know how it goes.
Thanks again Sylvia. Would be nice if it was possible to test with a new mechanical 2.5" HDD as well, with 2TB capacity. I see the ones tested earlier were older ones and only until 1TB.
I’ll keep you posted Merhault.
Merhault, I just tested the following devices on my NUC and these are the results:
Crucial SSD 2.5 was recognized.
Fujitsu HD 2.5 was recognized.
These 2 products use 5v.
The only device that did not work was a regular mechanical 3.5 hard drive, but once I connected the HD to a power supply, it worked without problems. These HDs required 12v.
I’m using BIOS version 0027.
This could be a compatibility problem with the HD you are using.
Here is a picture I took from BIOS.
Thanks again Sylvia. I see pretty much the same screen as yours with my drive, it's just that sometimes if I turn off the NUC it does not show up again, seems like it's very intermittent.
It's sad if it's a compatibility issue since being able to use a 2TB drive with the NUC is one of its greatest advantages I think. Would be curious to know if anyone else has tried installing that specific drive.
Merhault, I’m going to report this to our Engineering team so they can take a look.
I’ll keep you posted.
Merhault I’m requesting an updated about this. Sorry for the delay.
Is there an answer to this yet? I'm having a similar issue with mine using a Western Digital Red WD10JFCX drive. I thought that maybe it was just the drive so I hooked a 500GB Seagate Momentus XT drive up to see what happens. Both drives seem to show up during boot every now and then, and sometimes they don't show at all. When they do show up and stick around for a while in windows (Win 7 64 bit), they just stop working and disappear after a while. If I hook these drives up to an external enclosure and plug them in via USB port, they seem to stay working.
This is very annoying. I've updated to the latest BIOS version to see if that would fix it, and it didn't.
WD Red WD10JFCX is working perfectly with my D34010WYKH2. maybe you need to RMA your NUC?
Thanks for the idea. I ended up requesting a replacement through Amazon last night. I'm not going to mickey mouse around with something that's possibly broken. Hopefully the replacement will work as advertised, otherwise I'm going to return it and stay the hell away from Intel.
It's really intermittent to me right now. Also tried installing the most recent BIOS but it didn't change. Restarted once, it detected the drive again, restarted again, it did not detect anymore, very inconsistent.
Does yours ever slow down to the point of pretty much locking up as well? Mine was doing that when I had the drive hooked to the internal bay (not with it hooked into the USB port). If I was trying to unzip a video file that was stored on the drive an operation that would normally take 5-10 seconds would take a minute just to reach the 1% complete mark.
Boot up would take forever with the system seemingly getting stuck at the Win 7 boot up animation (the flag animation).
This is a huge difference compared to how it acts when it's not doing the drive hang up thing. Boot up from a cold start would literally take around 5 seconds. It was so fast in fact that the animation never even got a chance to fully turn into a square before everything was up and running.
I'm willing to give it another shot with the replacement that Amazon is sending me.
For your sake though, I hope that Intel will back their product and do right on your part by somehow fixing a software related issue, or sending you a new non-defective unit.
I'm going to keep up with this thread to see what they're going to do as far as fixing this. And I'll be back in here if my new system does the same thing as this old one.