3 Replies Latest reply on Aug 16, 2014 4:00 PM by theveterans

    Connecting 802.11ac laptop to wireless network causes other devices to disconnect


      I have a b/g/n tplink wireless router set up with WPA2 security and DHCP enabled. I have several devices connected to it. The laptops (all win7) have b/g/n network cards. However, when I connect the problem laptop (let's label it the ASUS, it has an Intel dual band AC 7260 network card, win8.1) to the network, all other devices lose internet access and/or disconnect from the wireless network. Turning off the ASUS wireless and power cycling the router will restore network connection and internet access to the other devices. I have updated the firmware on the router (published 5/2013) and Intel wireless software/drivers but still have the disconnection issue. Any input on this situation would be greatly appreciated, thank you!