Thanks for joining the NUC community.
I understand CIR is not working correctly on the D54250WYKH and you have sorted this problem on D34010WYKH by changing some configuration
Please try testing the latest BIOS for D54250WYKH:
File name: WYLPT10H.86A.0027.EB.EXE
Hi Allan (allan_intel),
The D54250WYKH is already running the latest BIOS version but I re-flashed it just to make sure. It is also running the latest IR drivers.
I did a clean install of Windows 8 again to test the theory but the same thing happens. I even tested a completely different remote to isolate that as the cause but no joy. Is this potentially a hardware fault?
Thanks for the information. I would say, it appears to be hardware problem, I am using same NUC model with latest BIOS version and the CIR is working correctly. All drives were installed and no issues are present.
Please contact Intel support for possible warranty options: