2 Replies Latest reply on Aug 18, 2014 11:17 AM by sylvia_intel

    DN2820FYKH cannot install Win7, cannot update bios

    CSMR250

      I was excited to receive my DN2820FYKH but I have immediately had more problems than I have had with any system.

       

      It currently has BIOS revision 15 which I do not understand as it is new from Intel UK, so why would they ship with an old BIOS with known problems?

       

      Currently two problems remain:

      1. I cannot install Windows 7 Professional 64bit. It boots and gets to the first "loading windows" screen but no further.

      2. I cannot update the BIOS. I loaded newer BIOSES to a USB stick and pressed F7 on boot. But I get an error saying flashing the management engine firmware failed.

       

      How should I proceed? I am stumped.