1 Reply Latest reply on Aug 15, 2014 10:58 AM by sylvia_intel

    I can't update my drive. I have an hp envy ts 17 notebook pc, I only want to update it b/c the game im trying to play keeps telling me it's out of date

    greg81

      I don't know much about computers so I'm really struggling with this. I have tried to figure it on my own but I can't i went on the homepage and found were I could download files to update my drive but I guess I'm picking the wrong ones because once I download the files it doesn't upgrade my drive I guess it's not compatible with my com. Can someone please help? This is the information I found on my com, if you guys need any more info let me know.  Thanks

       

      Processor : Intel(R) Core(TM) i7-4700MQ CPU @ 2.4GHz ((8CPUs), - 2.4GHz

       

      Intel (R) HD Graphics 4600

      My Drive Version is 9.18.10.3071