4 Replies Latest reply on Aug 26, 2014 2:14 PM by sylvia_intel

    Accidentally removed intel graphic

    Ariffmus

      i hv uninstalled the intel graphic months ago, from the device manager>display adapter, if i am not mistaken. it is because my skyrim game cannot detect my dedicated gpu, some ppl recommend to just delete/disable intel graphic.

       

      now it is gone. no intel graphic control panel. no intel as display adapter in dxdiag and device manager.

      i cant even install the driver, said my laptop doesnt meet the requirement, even i hv downloaded the correct version.

       

      help me pls

        • 1. Re: Accidentally removed intel graphic
          Ariffmus

          okay i've found the way to solve this, by going to:

          1. dvice manager>>display adater

          2. click "Action" tab on top,

          3. "Add Legacy Program"

          4. select "display adapter"

          5. select your intel graphic ver.

          6. click install

           

          BUT, 1 more problem, my intel graphic seem not working properly with error code 31. driver incompatible maybe? i've downloaed latest driver, but heard some ppl got the same error code.

          • 2. Re: Accidentally removed intel graphic
            sylvia_intel

            Hello Ariffmus, I'm glad to know you were able one of your issues with your system.

             

            In order to help you, I would need you to provide me the model number of the Graphics controller of your system.

            Regarding the error code 31, when are you getting this error?

             

            Please provide me the operating system installed and the model number of your computer.

            • 3. Re: Accidentally removed intel graphic
              Ariffmus
              OS NameMicrosoft Windows 8.1
              Version6.3.9600 Build 9600
              Other OS DescriptionNot Available
              OS ManufacturerMicrosoft Corporation
              System NameIDEA-PC
              System ManufacturerLENOVO
              System ModelCB-01___
              System Typex64-based PC
              System SKULENOVO_BI_IDEAPAD
              ProcessorIntel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
              BIOS Version/DateLENOVO 74CN44WW(V3.05), 18-Sep-13
              SMBIOS Version2.7
              Embedded Controller Version3.05
              BIOS ModeUEFI
              BaseBoard ManufacturerLENOVO
              BaseBoard ModelNot Available
              BaseBoard NameBase Board
              Platform RoleMobile
              Secure Boot StateOff
              PCR7 ConfigurationBinding Not Possible
              Windows DirectoryC:\WINDOWS
              System DirectoryC:\WINDOWS\system32
              Boot Device\Device\HarddiskVolume2
              LocaleUnited States
              Hardware Abstraction LayerVersion = "6.3.9600.17196"
              User Nameidea-PC\IDEA-PC\User
              Time ZoneMalay Peninsula Standard Time
              Installed Physical Memory (RAM)12.0 GB
              Total Physical Memory11.9 GB
              Available Physical Memory5.24 GB
              Total Virtual Memory23.9 GB
              Available Virtual Memory13.8 GB
              Page File Space12.0 GB
              Page FileC:\pagefile.sys
              Hyper-V - VM Monitor Mode ExtensionsYes
              Hyper-V - Second Level Address Translation ExtensionsYes
              Hyper-V - Virtualization Enabled in FirmwareNo
              Hyper-V - Data Execution ProtectionYes
              • 4. Re: Accidentally removed intel graphic
                sylvia_intel

                Please try the latest graphics driver available Intel® Download Center    

                 

                There is a BETA driver that you could try, however it is not a production BIOS yet. Intel® Download Center    

                 

                Some computer manufacturer does not allow the installation of generic Intel video drives. However, you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions: Graphics Drivers — Computer manufacturer graphics driver detected