Thanks for joining the NUC community.
I understand you have a RME Babyface device that is not working properly with NUC DC32171IYE.
This may be compatibility issue; however, there are couple of things to try before determining this problem is hardware compatibility.
1. Let's try updating the computer BIOS:
File name: GKPPT10H.86A.0050.EB.EXE
Before updating BIOS, please check list of fixes here: http://downloadmirror.intel.com/23946/eng/GK_0050_ReleaseNotes.pdf
2. Test RME Babyface on a different computer, different NUC model or even a laptop system.
If you are still having same problem, I recommend checking with RME forum community for any issues or some tips other customers may be able to provide.
1. I had that version (newest) was already installed.
2. It works without any problems on two other computers (one laptop, one desktop computer).
The RME community was not able to help. Intel, is it possible for you to try RME Babyface with NUC DC32171IYE? I can confirm that the combination is NOT working at the moment.
I am sorry to hear that still is not working for you.
The fact that your RME Babyface works on two different computer, it means this is a compatibility problem. Please wait for future BIOS releases that may help with this problem.
gkppt10h.86a.0053.eb.exe (BIOS version 0053) still is not helping. (Also the newest graphics driver gfx_win7_8_8.1_64_10.18.10.3945.zip does not help.)
Please can you make this a priority issue? I have bought an expensive system and it is useless until this starts working! I can't listen to any sound nor watch videos.
Thanks for the update.
Important update. I think my Intel NUC DC3217IYE was BROKEN from the beginning. I came to this conclusion when I noticed that the YouTube Flash player also crashes without reason. It was confusing as the HTML5 version of the YouTube player does not crash and there are no other problems apart from the RME Babyface problem. So I tried my Babyface with another NUC DC3217IYE and it works there.
I'm sending my broken NUC for repairs.
EDIT: After all, I found out the problem was caused by a compatibility problem between TP-Link TL-WN722N USB WiFi Adapter and Intel NUC. Almost impossible to see the connection between video card and audio problem relating to WiFi adapter! Especially as I needed that internet connection to test YouTube. But the culprit was TP-Link (what an amount of wasted time because of that).