1 Reply Latest reply on Aug 7, 2014 12:30 PM by sylvia_intel

    Slow command.com launching on  i5-4570

    MiguelAngelPinedaJauregui

      I have a lot of Dell Optiplex 3010 with 3rd Generation i5-3470 Win 7 Pro 32-Bit. On those PCs I can launch command.com with no problem. Now the Optiplex 3010 have been reeplaced with Optiplex 3020 with 4rth Gen i5-4570, but now on this new model the command.com have a 5-10 second launching delay. This is a bad issue, because my app get this delay every time for each transaction. I found a similar issue here: https://communities.intel.com/thread/51161 http://www.intel.com/support/processors/corei5/sb/CS-032468.htmhttp://ark.intel.com/es/compare/68316,75043 It seems like 4th generation processor are not ready to support old commands, like command.com. Can you confirm that, and maybe a solution. Thanks.

        • 1. Re: Slow command.com launching on  i5-4570
          sylvia_intel

          Hello Miguel, thank you very much for contacting us.

           

          Please bear in mind that the Intel® Core™ i5-4570 Processor was released in 2013 for both the retail and OEM markets. At this point we haven’t received reports of similar behaviors in branded computers (OEM manufacturers) or custom build ones (built by end users or computer stores).

           

          It is very difficult to address the problem you described to a processor issue.  The processor is not the only difference between the Optiplex 3010 and the Optiplex 3020. We need to consider that the OPtiplex 3010 is based on an Intel® 6 Series chipset and the Optiplex 3020 is based on the new Intel® 8 Series Chipset, hence the motherboard construction is different. Possibly the 3020 also has a different type memory and components.

           

          In the comparison chart that you quoted with the two processors, you can see that they both support the same Instructions sets (SSE4.1/4.2, AVX) and even thought the Intel® Core™ i5-4570 supports AVX 2.0 it is backwards compatible with AVX.

           

          The commands you run in a system belong to the operating system, they were developed based on the nature of it. The operating systems are designed considering the current hardware and processor languages and architecture so we assume that Microsoft and any other software developer is up to date same as we are when making new chips.

           

          Thinking that the new CPU is not handling properly old commands is difficult to confirm and most we can do is sharing your report with other departments to see if there is something we can recommend.


          Regards,