3 Replies Latest reply on Aug 6, 2014 10:05 PM by AmgedIsmail

    Question about BSODs related to the graphics driver

    AmgedIsmail

      Hello,

      Why do I get BSODs sometimes related to the Intel Graphics driver?

      When I purchased the Inspiron 15z 5523 i7-3537U, right after one month, while trying out the game "Prison Tycoon 4" I got a BSOD.

      That moment, McAfee was installed, is McAfee the cause of this?

       

      Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035

       

      Debug session time: Sat Jul 12 12:12:07.239 2014 (UTC + 10:00)

       

      System Uptime: 0 days 1:43:32.078

       

      BugCheck 133, {0, 501, 500, 0}

       

      *** WARNING: Unable to verify timestamp for igdkmd64.sys

       

      *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

       

      Probably caused by : igdkmd64.sys ( igdkmd64+65189 )

       

      BUGCHECK_STR: 0x133

       

      PROCESS_NAME: System