6 Replies Latest reply on Jul 31, 2014 2:51 PM by kingbuzzo

    D34010WYB CIR Win8.1 driver version mismatch

    kingbuzzo

      I am having difficulty getting the consumer IR port working with my D34010WYB on Win8.1 64-bit.   I downloaded and installed the latest drivers from here;

      https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23218

       

      The download version is listed as:

      2.9.1007 (9/23/2013)

       

      When I install these driver's Windows reports the version as;

      2.4.2013.711 (7/11/2013)

       

      I have uninstalled and reinstalled a few times to confirm.    It seems the packed version for download includes the outdated driver.  Please fix this and point to the correct version of the win8.1/64-bit CIR driver.

        • 1. Re: D34010WYB CIR Win8.1 driver version mismatch
          kevin_intel

          Hi kingbuzzo,

           

          I am sorry you are having this issue but let me help you.

           

          The behavior you are reporting is very strange so I would like you to try some other steps:

          1. Update the BIOS of your system
          2. Install latest Management Engine Driver.
          3. Uninstall the CIR driver and install it again.

           

          Kevin M

          • 2. Re: D34010WYB CIR Win8.1 driver version mismatch
            kingbuzzo

            Hi Kevin,

             

            I had performed all of these action as described prior to reporting the issue.  I am using the latest available bios (WY0027) and the ME driver from the latest driver pack.

             

            Can you confirm that you can install the driver from the link above for Win8.1 64-bit and that windows reports the correct version? 

             

            -Rob

            • 3. Re: D34010WYB CIR Win8.1 driver version mismatch
              funlovin

              same here...

               

              But if you look at the release notes of this driver, I think everything is correct.

               

              Release Note for Nuvoton SIO CIR Device Driver

              2013.07.16

               

              Supported Windows: WinXP (32/x64), Vista (32/x64), Win7 (32/x64), Win8/8.1 (32/x64).

               

              CIR driver versions

              --------------------

              Win8    (2.4.2013.711)  - CIR port driver / WHQL-certified

              Win7    (2.2.2012.621)  - CIR port driver / WHQL-certified

              Vista   (1.8.2009.514)  - CIR port driver / WHQL-certified

              WinXP   (1.0.2010.505)  - HID minidriver  / WHQL-certified

               

               

              Revision History

              -------------------------------------------------------------------------------

              2.9.1007 / 2013.07.16

                      1. Fixed that Win8 driver cannot be installed on Win8.1 system.

               

              Joe

              • 4. Re: D34010WYB CIR Win8.1 driver version mismatch
                kingbuzzo

                The release notes for the download can say whatever it wants as with the filename of the download package.    That doesn't guarantee what version is actually getting loaded.  Windows doesn't agree with the release notes.  Well at least I know it isn't just me.  Thanks for the update Joe.

                 

                -Rob

                • 5. Re: D34010WYB CIR Win8.1 driver version mismatch
                  funlovin

                  Windows does agree with the release notes.

                   

                  The Nuvoton driver package 2.9.1007 / 2013.07.16 includes these four different drivers.

                  Win8    (2.4.2013.711)  - CIR port driver / WHQL-certified

                  Win7    (2.2.2012.621)  - CIR port driver / WHQL-certified

                  Vista   (1.8.2009.514)  - CIR port driver / WHQL-certified

                  WinXP   (1.0.2010.505)  - HID minidriver  / WHQL-certified

                   

                  And the listed Win8 driver version 2.4.2013.711, is the same as Windows reports the version as.

                   

                  Joe

                  1 of 1 people found this helpful
                  • 6. Re: D34010WYB CIR Win8.1 driver version mismatch
                    kingbuzzo

                    Oh!  Got it.  Thanks for making it clear, I was obviously misreading that.