7 Replies Latest reply on Mar 17, 2015 10:06 AM by kevin_intel

    Your computer does not meet the minimum requirement for installing the software.

    CoreTech

      I started having problems with my graphics driver so I decided to uninstall it from Device Manager. Then I decided to reinstall my driver by going to to the intel site.  Since I have an Intel HD 2000 I downloaded it from here. Intel HD Graphics 2000/3000 Download


      I went through the setup process and when it was installing I got an error message saying "Your computer does not meet the minimum requirement for installing the software". Why does it say that? I have an Intel HD 2000 Graphics driver and I installed the right download! Also when I go to device manager and see the adapters and all I see is Video Controller (VGA Compatible).


       

      Here is my system info.

      OS NameMicrosoft Windows 7 Home Premium
      Version6.1.7601 Service Pack 1 Build 7601
      Other OS DescriptionNot Available
      OS ManufacturerMicrosoft Corporation
      System NameRODICA-PC
      System ManufacturerLENOVO
      System ModelLenovo H420
      System Typex64-based PC
      ProcessorIntel(R) Core(TM) i3-2100 CPU @ 3.10GHz, 3100 Mhz, 2 Core(s), 4 Logical Processor(s)
      BIOS Version/DateLENOVO DPKT15A, 2/25/2011
      SMBIOS Version2.6
      Windows DirectoryC:\windows
      System DirectoryC:\windows\system32
      Boot Device\Device\HarddiskVolume1
      LocaleUnited States
      Hardware Abstraction LayerVersion = "6.1.7601.17514"
      User NameRODICA-PC\RODICA
      Time ZoneCentral Daylight Time
      Installed Physical Memory (RAM)6.00 GB
      Total Physical Memory5.85 GB
      Available Physical Memory2.01 GB
      Total Virtual Memory11.7 GB
      Available Virtual Memory8.19 GB
      Page File Space5.85 GB
      Page FileC:\pagefile.sys
        • 1. Re: Your computer does not meet the minimum requirement for installing the software.

          Hi CoreTech,

           

          I am sorry you are having problems installing the driver but let me help you finding the solution for this.

           

          It is important to mention that the reason why you are getting this message during the installation of our driver is that the driver is standard software for your OEM computer. What I mean to say is that we as Intel® provide the hardware to Computer Manufactures and they will design and create their systems with special configurations so you may find problems installing our driver.

           

          However, there are some troubleshooting steps you can try to solve the issue. Please download the driver for your controller at the following link:

          https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319 

           

          Check the steps mentioned here:

          https://communities.intel.com/docs/DOC-22542

          Kevin M

          • 2. Re: Your computer does not meet the minimum requirement for installing the software.
            CoreTech

            Okay, so I followed the steps and uninstalled the driver and reinstalled it. The installation finished and made me restart my computer. After my computer restarted it said driver installing at the right hand corner. I looked and the driver was Video Controller (VGA Compatible). It also failed to install. Any feedback on what I should do?

            • 3. Re: Your computer does not meet the minimum requirement for installing the software.

              Hi CoreTech,

               

              I am sorry to hear you are still having problems. At this point if you have done the troubleshooting steps mentioned before the best option at this point is for you to contact the Computer Manufacture and get their special drivers for your computer.

               

              Kevin M

              • 4. Re: Your computer does not meet the minimum requirement for installing the software.
                AlexTol

                Kevin,

                Help please!

                I have installed Windows 7 Ultimate 32 on my new Asus X553M and I have successfully installed all drivers except Intel HD graphics.

                I am getting "The computer does not meet the minimum requirement"

                I am downloading old and new drivers from Intel - does not work

                I am downloading zipped and exe versions of driver - does not work

                I am downloading  Intel® Driver Update Utility. It detects the video but can not install the driver.

                I am trying to update the driver through "Update driver" system option - does not work.

                What am I doing wrong?

                 

                ------------------
                System Information
                ------------------
                Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
                System Manufacturer: ASUSTeK COMPUTER INC.
                System Model: X553MA
                BIOS: BIOS Date: 06/27/14 12:16:09 Ver: 05.06.05
                Processor: Intel(R) Pentium(R) CPU  N3530  @ 2.16GHz (4 CPUs), ~2.2GHz
                Memory: 4096MB RAM
                Available OS Memory: 2958MB RAM
                Page File: 3287MB used, 2627MB available
                DirectX Version: DirectX 11
                DX Setup Parameters: Not found
                   User DPI Setting: Using System DPI
                System DPI Setting: 96 DPI (100 percent)
                    DWM DPI Scaling: Disabled
                     DxDiag Version: 6.01.7601.17514 32bit Unicode

                ---------------
                Display Devices
                ---------------
                          Card name: Standard VGA Graphics Adapter
                       Manufacturer: (Standard display types)
                          Chip type: Intel(R) VLV Mobile/Desktop Graphics Chipset Accelerated VGA BIOS
                           DAC type: 8 bit
                         Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_161D1043&REV_0E
                     Display Memory: n/a
                   Dedicated Memory: n/a
                      Shared Memory: n/a
                       Current Mode: 1366 x 768 (32 bit) (1Hz)
                       Monitor Name: Generic PnP Monitor
                      Monitor Model:
                         Monitor Id:
                        Native Mode:
                        Output Type:
                        Driver Name: vga
                Driver File Version: 6.01.7600.16385 (Russian)
                     Driver Version: 6.1.7600.16385
                        DDI Version: unknown
                       Driver Model: unknown
                  Driver Attributes: Final Retail
                   Driver Date/Size: 7/14/2009 02:25:51, 10752 bytes
                        WHQL Logo'd: Yes
                    WHQL Date Stamp:
                  Device Identifier: {D7B78E66-4C71-11CF-F233-AD2BA0C2CB35}
                          Vendor ID: 0x8086
                          Device ID: 0x0F31
                          SubSys ID: 0x161D1043
                        Revision ID: 0x000E
                Driver Strong Name: Unknown
                     Rank Of Driver: Unknown

                • 5. Re: Your computer does not meet the minimum requirement for installing the software.

                  Hello AlexTol,

                   

                  I noticed you opened another thread so we are going to continue from there.

                  This is the link:

                  https://communities.intel.com/thread/57424

                   

                  Kevin M

                  • 6. Re: Your computer does not meet the minimum requirement for installing the software.
                    faresjandali

                    hello kevin im having the same error message can you help me ? i need graphics driver for my windows server 2012
                    thats my system info

                    ------------------

                    System Information

                    ------------------

                    Time of this report: 3/15/2015, 22:48:54

                           Machine name: WIN-SIGPA2LL0GI

                       Operating System: Windows Server 2012 R2 Standard 64-bit (6.3, Build 9600) (9600.winblue_gdr.140221-1952)

                               Language: English (Regional Setting: English)

                    System Manufacturer: Dell Inc.

                           System Model: Inspiron N5040

                                   BIOS: BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10

                              Processor: Intel(R) Pentium(R) CPU        P6200  @ 2.13GHz (2 CPUs), ~2.1GHz

                                 Memory: 2048MB RAM

                    Available OS Memory: 1910MB RAM

                              Page File: 683MB used, 2379MB available

                            Windows Dir: G:\Windows

                        DirectX Version: DirectX 11

                    DX Setup Parameters: Not found

                       User DPI Setting: Using System DPI

                    System DPI Setting: 96 DPI (100 percent)

                        DWM DPI Scaling: Disabled

                         DxDiag Version: 6.03.9600.16384 64bit Unicode

                     

                    ---------------

                    Display Devices

                    ---------------

                              Card name: Microsoft Basic Display Driver

                           Manufacturer:

                              Chip type:

                               DAC type:

                            Device Type: Display-Only Device

                             Device Key: Enum\ROOT\BASICDISPLAY

                         Display Memory: 256 MB

                       Dedicated Memory: 0 MB

                          Shared Memory: 256 MB

                           Current Mode: 1024 x 768 (32 bit) (64Hz)

                           Monitor Name: Generic PnP Monitor

                          Monitor Model: unknown

                             Monitor Id: LGD02DC

                            Native Mode: 1366 x 768(p) (59.992Hz)

                    • 7. Re: Your computer does not meet the minimum requirement for installing the software.

                      Hello faresjandali,

                       

                      Please note that the drivers we currently have are Windows Operating System for desktop platforms so we do not have drivers for Server versions.

                      My recommendation is to contact your Computer Manufacture and request the driver from their side.

                       

                      Kevin M