I am sorry you are having this problem but let me help you.
I would like you to try some steps and post your results:
- Update the BIOS in your system to latest.
- Try installing the latest Intel® Management Engine provided by your Computer Manufacture.
- Run the latest SSD firmware update that can be downloaded here:
- Uninstall completely the toolbox and try downloading/installing it again from this link:
1) My BIOS is up to date. Version 1300 (Rampage 3 GENE) .
2) How can I check the version of the Intel® Management Engine?
3) The firmware version of my SSD is 400i (I looked in Device Manager)
Do I need to run the Firmware Update Tool, because 400i is the latest version?
I installed the SSD myself, maybe I messed up some settings?
Thanks for helping me out.
Found this on the Intel forums:
"If ANY drive whatsoever is connected to the Marvell controller (I had a regular HDD connected) then starting SSD Toolbox will give a BSOD 0x3D (no matter where the SSD itself is connected). I guess it happens because the toolbox is trying to ask Marvell for some disk info (god forbid)? The workaround is to disconnect all/any drives from the Marvell 9128 controller (basically the two SATA 3-connections on the motherboard). It's also possible to completely disable it in BIOS."
So it seems to be the Marvell Controller? (I am using the Marvell 9128 Controller.)
Joe_intel suggests to update the Marvell* SATA controller driver. How can I do this? Do I have to reinstall my OS if I change?
In this case, in order to update the Marvel Controller you need to contact the manufacture directly for them to provide the latest firmware update.