1 Reply Latest reply on Jan 2, 2015 1:50 PM by kevin_intel

    intel update manager doesnot work

    OmarCampos

      I Have an HP Envy m6 sleekbook with Windows 8 and Norton internet security. Each time I check for update from Intel update manager, I have a message that says "We are sorry, but the check for updates could not be completed. Please be sure that your system has internet access" and I am already connected. I have tried many times With the same result.

       

      I have all updates installes from Windows update, HP support assistant and Windows store.

       

      Please Help.