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Help! Hardware Graphics Acceleration

GAyto
Beginner
2,741 Views

Hi Im trying to Play a Fifa Game by EA Sports and on trying to start up it crashes and tells me that it requires Hardware Graphics Acceleration, any help would be appreciated. I have Intel CORE i3 installed.

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Jose_H_Intel1
Employee
1,094 Views

Hi Aytsy, hardware acceleration is enabled by default with Intel® HD Graphics; the steps needed to modify this setting are given in the article below. However, it is necessary to uninstall the driver for the setting to appear. Basically, the setting is only available for the Windows* generic driver.

http://www.wikihow.com/Turn-off-Hardware-Acceleration 5 Ways to Turn off Hardware Acceleration - wikiHow

You may also note in dxdiag, display tab, all DirectX* features should be "enabled".

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GAyto
Beginner
1,094 Views

Hi Joe, thanks for your reply I have tried to follow the link you sent me, I am using windows 8 and can only get as far as step 4 as there is no troubleshooting tab in the advanced settings page, is there another way to do it.

Thanks in advance

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Jose_H_Intel1
Employee
1,094 Views

You are correct, the troubleshooting tab is missing in Windows* 8/8.1. This is also discussed here: http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/how-to-increase-hardware-acceleration-in-windows-8/10aa6528-85ba-468d-bdcb-3afea0535a52?page=2 How to increase hardware acceleration in windows 8 Pro - Microsoft Community

Did you try uninstalling and reinstalling your graphics driver? Please provide the exact Intel® processor or graphics controller model if further assistance is needed.

You may also verify the status of the acceleration in Dxdiag. http://support.microsoft.com/kb/191660 DirectDraw or Direct3D option is unavailable

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