2 Replies Latest reply on Jul 21, 2014 9:14 AM by kevin_intel

    INTEL HD 4000 UPDATE PROBLEM

    vin

      Every single time Intel gives an update for my Alienware M17XR4, everything just ****s up on my system.

       

      THE PROBLEMS

      - Intel HD Graphics 4000 not found in Device Manager.

      - Cannot access Graphics Properties at all.

      - GTX 675M is visible in Device Manager, but doesn't work cos there is no Intel Graphics per se.

      - Upon start-up after windows screen, I get the "Black Screen of Death". If I'm lucky, after 15-20 mins, it's normal again.

       


      THE CAUSE

      - I believe the cause is the Intel Graphics updates. It happened the last time too if I remember correctly.

      - It keeps showing update fail after failing to update.

      - The details of the latest Intel graphics driver: Advanced Micro Devices, Inc. - Display - Intel(R) HD Graphics 4000.


      PLEASE RESOLVE THIS ASAP!